Technical Systems Manager
6 days ago
We are seeking an experienced IT Operations Manager to join our team at K2 Staffing in Carlsbad, CA.
About the Role:
- Duties and Responsibilities:
- Construction Business Operations Management :
- Identify challenges and opportunities in the business environment.
- Propose and manage solutions to challenges and opportunities in line with the overall business development roadmap.
- Provide planning, forecasting, and financial analysis for all business initiatives.
- Provide reporting as required by analysis of business initiatives.
- Visit construction project sites as necessary to provide on-site training on all relevant information systems.
- Create and manage employee learning programs through both quarterly training and continuous e-learning.
- Assist the Director of Technical Operations, with any initiative related rollout items.
- Systems Administration and Governance:
- Ensure compliance, security, and auditability of all line of business systems.
- Plan all disaster recovery methods and requirements.
- Ensure business continuity of all information systems and technology.
- Plan system and environment architecture changes; ensure business continuity for all information technology projects.
- Support Operations and Information Technology Management:
- Direct and manage helpdesk support operations. Providing task assignment and direction, workload planning, and support coordination to support engineer(s) and coordinator(s).
- Support day to day business operations by fielding both internal and external phone calls, support tickets, and emails.
- Direct day to day information technology operations including employee lifecycle, device management and inventory, vendor scope negotiations, project planning and roll-out.
- People Management and Development:
- Mentor and develop team members to foster trusting relationships and develop the next generation of leaders.
- Provide regular performance feedback and input with a balanced strengths-based approach.
- Actively participates in Onboarding and Dynamic Orbit.
- Supports and embodies company maxims and value proposition to create deep, lasting relationships with clients and business partners.
- Construction Business Operations Management :
Requirements and Qualifications:
- Critical thinking and problem-solving capabilities
- Ability to communicate effectively in the technical and non-technical communities
- Exceptional organizational skills and project management experience.
- Capable of driving implementations and strategic plans forward
- Solutions and results orientation
- Ability to lead implementation projects and technology management
- Experience with Business Intelligence and database reporting tools
Salary: We estimate the salary for this role to be around $120,000 per year, based on the location and industry standards.
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