Patient Services General Manager

3 days ago


Durham, North Carolina, United States Aramark Full time
About the Role

We are seeking a highly skilled and experienced Patient Services General Manager to lead our team in delivering exceptional patient care and services. As a key member of our leadership team, you will be responsible for planning, managing, and guiding multiple contracted services to meet operating and financial goals, client objectives, and customer needs.

Key Responsibilities
  • Lead a team that provides operational expertise in contracted services while providing hands-on execution management of operations.
  • Manage client and community relationships at the location, continually assessing operations, and developing plans to provide optimal service and drive employee and customer satisfaction.
  • Build, develop, and lead a management team and staff capable of carrying out organizational objectives.
  • Recommend methods, resources, and implementation for service improvement and growth based on understanding of operational needs, capabilities, & contractual obligations.
  • In partnership with Finance, manage a budget and assist in the design of improvements to optimize financial performance and operational productivity.
  • Manage compliance with all local, state and federal regulations and codes and maintain all associated records and reports.
  • Ensure compliance with Aramark's standards of operation including safety standards and Aramark's Business Conduct Policy at all times.
Requirements
  • Bachelor's degree level education highly preferred in an area of Food Service, Hospitality, Facilities, or Business Management.
  • The ability to focus on client and customer services, entrepreneurship and building and growing a strong business is essential to success in this role.
  • Savvy interpersonal skills to communicate effectively with clients, senior management, and Aramark support staff.
  • Comfortable reading, understanding, and implementing contractual requirements, including identifying opportunities within contract terms and conditions to address operational issues.
  • Meaningful leadership experience in patient food service within a healthcare setting.
  • 5+ years of experience of leading through other food service managers in a healthcare setting highly preferred.
  • Experience in creating and managing a department budget, financial controls and analysis.
  • Experience crafting product sales strategies and implementing operational programs and initiatives.
About Aramark

Aramark is a leading provider of food and facilities services to healthcare, education, and business markets. We are committed to delivering exceptional service and creating a positive impact for our employees, customers, and communities. Our mission is to do great things for each other, our partners, our communities, and our planet.

We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and experienced leader who is passionate about delivering exceptional patient care and services, we encourage you to apply for this exciting opportunity.



  • Durham, North Carolina, United States Aramark Full time

    About the RoleWe are seeking a highly skilled and experienced Patient Services General Manager to lead our team in delivering exceptional patient care and services. As a key member of our leadership team, you will be responsible for planning, managing, and guiding multiple contracted services to meet operating and financial goals, client objectives, and...


  • Durham, North Carolina, United States Aramark Full time

    Job SummaryAs a Patient Services General Manager at Aramark, you will be responsible for planning, managing, and guiding multiple contracted services for a client, generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.Key ResponsibilitiesLead a team that provides operational expertise in contracted...


  • Durham, North Carolina, United States Aramark Full time

    Job SummaryAs a Patient Services General Manager at Aramark, you will be responsible for planning, managing, and guiding multiple contracted services for a client, generating $2-15M+ in revenue to meet operating and financial goals, client objectives, and customer needs.This role requires a capable operations manager who can lead a team to provide excellent...


  • Durham, North Carolina, United States General Services Corp. Full time

    Job SummaryWe are seeking a highly skilled Service Technician III to join our team at General Services Corporation. As a valued member of our maintenance team, you will be responsible for providing exceptional service to our residents and ensuring the quality of our properties.Key ResponsibilitiesComplete service requests in a timely and proficient...


  • Durham, North Carolina, United States Chastleton Medical Group Full time

    About Chastleton Medical GroupChastleton Medical Group is a well-established, single-site practice located on the outskirts of Durham. We are a training practice for Durham VTS and participate in medical student teaching. Our skilled multidisciplinary team includes 4 partners, 5 salaried GPs, nurse practitioners, diabetes specialist nurse, pharmacist,...


  • Durham, North Carolina, United States Actalent Full time

    Job Title: Patient Services CoordinatorJob Summary:The Patient Services Coordinator plays a vital role in ensuring the smooth operation of our multi-specialty office environment. This position is responsible for providing exceptional patient care and support, while maintaining accurate documentation and efficiently managing high-volume patient...


  • Durham, North Carolina, United States Actalent Full time

    Job SummaryThe Patient Services Associate plays a vital role in providing exceptional patient care and support in a fast-paced, multi-specialty office environment. As a key member of our team, you will be responsible for ensuring a seamless patient experience, from registration to scheduling appointments.Key ResponsibilitiesManage patient registration,...


  • Durham, North Carolina, United States Actalent Full time

    Job SummaryThe Patient Services Associate plays a vital role in providing exceptional support to patients and healthcare professionals in a fast-paced office environment. As a key member of our team, you will be responsible for ensuring seamless patient interactions, maintaining accurate documentation, and efficiently managing a high volume of patient...


  • Durham, North Carolina, United States Actalent Full time

    Job Title: Patient Services AssociateJob Summary:The Patient Services Associate plays a vital role in ensuring the smooth operation of our multi-specialty office environment. As a key member of our team, you will be responsible for providing exceptional patient care and support, while maintaining accurate documentation and efficiently managing patient...


  • Durham, North Carolina, United States Duke University Full time

    Job Summary: We are seeking a highly organized and detail-oriented Patient Service Associate to join our team at Duke University. As a key member of our healthcare team, you will be responsible for coordinating and participating in various duties associated with daily clinic preparation, patient identification, patient check-in/out, charge posting, cash...


  • Durham, North Carolina, United States Duke University Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Service Associate to join our team at Duke Health. As a key member of our Patient Revenue Management Organization, you will play a critical role in ensuring the smooth operation of our revenue cycle processes.Key ResponsibilitiesCoordinate and participate in daily clinic preparation,...


  • Durham, North Carolina, United States Duke University Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Service Associate to join our team at Duke Health. As a key member of our Patient Revenue Management Organization, you will play a critical role in ensuring the smooth operation of our revenue cycle processes.Key ResponsibilitiesCoordinate and participate in daily clinic preparation,...


  • Durham, North Carolina, United States Duke University Full time

    About the RoleDuke Health is seeking a highly skilled Patient Service Associate to join our Patient Revenue Management Organization. As a key member of our team, you will play a critical role in ensuring the smooth operation of our revenue cycle processes.Key ResponsibilitiesCoordinate and participate in daily clinic preparation, patient identification, and...


  • Durham, North Carolina, United States Aramark Full time

    Job SummaryWe are seeking a highly motivated and detail-oriented Patient Services team member to join our Food and Nutrition Services Department. As a liaison between patients, our department, and nursing staff, you will play a critical role in ensuring our patients receive exceptional care and nutrition.Key ResponsibilitiesDeliver and collect patient trays...


  • Durham, North Carolina, United States Aramark Full time

    {"h2": "Job Overview"} Aramark is seeking a skilled Patient Services team member to act as a liaison between patients, the Food and Nutrition Services Department, and Nursing Services. This role requires strong communication and organizational skills to deliver exceptional patient care. Key Responsibilities Deliver and collect patient trays during meal...


  • Durham, North Carolina, United States Duke University Full time

    About the RoleWe are seeking a highly skilled Patient Service Representative to join our Patient Revenue Management Organization at Duke University Health System. As a key member of our team, you will play a critical role in ensuring the accurate and complete processing of patient accounts.Key ResponsibilitiesAnalyze insurance coverage and benefits to ensure...


  • Durham, North Carolina, United States Duke University Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Service Associate to join our team at Duke Health. As a key member of our Patient Revenue Management Organization, you will play a critical role in ensuring the smooth operation of our revenue cycle processes.Key ResponsibilitiesCoordinate and participate in daily clinic preparation,...


  • Durham, North Carolina, United States Duke University Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Service Associate to join our team at Duke Health. As a key member of our Patient Revenue Management Organization, you will play a critical role in ensuring the smooth operation of our revenue cycle processes.Key ResponsibilitiesCoordinate and participate in daily clinic preparation,...

  • Sales Associate

    2 weeks ago


    Durham, North Carolina, United States Dollar general Full time

    About the RoleWe are seeking a highly motivated and customer-focused Sales Associate to join our team at Dollar General. As a Sales Associate, you will be the primary point of contact for customers, providing exceptional service and ensuring a positive shopping experience.Key ResponsibilitiesAssist customers with purchases and respond to their inquiries in a...


  • Durham, North Carolina, United States Duke University Full time

    About the RoleWe are seeking a highly organized and detail-oriented Patient Service Associate to join our team at Duke Health. As a key member of our Patient Revenue Management Organization, you will play a critical role in ensuring the smooth operation of our revenue cycle processes.Key ResponsibilitiesCoordinate and participate in daily clinic preparation,...