Car Finance Origination Consultant
3 days ago
We are seeking a talented Car Finance Origination Consultant to join our team at OneMain Financial. This is a part-time position based on business needs.
Job Summary
In this role, you will serve as the initial contact for customers acquiring a vehicle, helping them complete the financing process through a local dealership. You will work closely with dealerships sales agents and communicate with customers, dealers, and merchants in handling escalated situations. Your primary responsibilities will include:
- Reach out to customers via outbound calls or responding to inbound calls from potential customers
- Communicate with dealer and merchants in handling escalated situations
- Form close partnerships with supporting business partners such as Product Support Managers, Verifications, and Underwriting
- Assist in collateral swaps and unwinding of purchase loans
- Identify defects which will delay our defined timeline with the customer and escalate to ensure all pertinent parties are notified and new timelines are mutually agreed upon
- Work with senior management and project teams for necessary process and system enhancements
- Process applications and closing secured title or auto loans
- Implement key strategies to drive growth as well as demonstrating exemplary customer service standards and a high level of energy to exceed goals
- Maintain awareness of company policies and procedures, federal / state laws and providing guidance to other team members to ensure compliance
- Actively market and sell OneMain lending products and services and demonstrate strong collaborative skills within a team environment
Requirements
To be successful in this role, you will need:
- High School Diploma or GED
- Sense of urgency in meeting or exceeding application processing goals
Preferred Qualifications
- 2 or more years' experience in inside sales, customer service, retail, or call center environment
- Basic understanding of credit or personal finance concepts
- Bilingual: Spanish
About Us
OneMain Financial is the leader in offering nonprime customers responsible access to credit and is dedicated to improving the financial well-being of hardworking Americans. Since 1912, we've looked beyond credit scores to help people get the money they need today and reach their goals for tomorrow.
Our comprehensive benefits package includes:
- Health and wellbeing options for team members and their dependents
- Up to 4% matching 401(k)
- Employee Stock Purchase Plan (10% share discount)
- Tuition reimbursement
- Continuing education
- Bonus eligible
- Paid time off
- Paid volunteer time
- And more
The estimated salary for this position is $45,000 - $65,000 per year, depending on experience and qualifications. The location for this position is Tempe, AZ, with a flexible schedule available within Monday to Friday 8:00 AM—10:00 PM (Central Time), Saturday 8:00 AM -9:00 PM (Central Time). We're looking for a motivated individual who can thrive in a fast-paced environment and make a real difference in the lives of our customers.
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