Customer Service Representative
4 weeks ago
TravelCenters of America is seeking a dedicated Customer Service Representative to join our team. As a key member of our store team, you will be responsible for maintaining our buildings and facilities in a clean, sanitary condition in accordance with TA standards. Your primary goal will be to ensure a pleasant environment for our customers, allowing us to return every traveler to the road better than they came.
Responsibilities:
- Clean all areas of the facility as directed and provide our guests with a clean, sanitary environment
- Know and follow all safety and security guidelines and procedures; alert to and report potentially unsafe situations caused by team members and guests; take corrective action when necessary
- Wear and use protective equipment properly and safely
- Know quantities and types of cleaning supplies used for each cleaning assignment
- Perform other job-related duties as assigned
Requirements:
- A dedicated individual who works well with others and is excited to be part of our team
- Excellent customer service and communication skills
- Working knowledge of cleaning equipment and supplies
- Ability to work flexible hours including nights, weekends and some holidays
What We Offer:
- Medical, dental, vision and life insurance
- 401(k) with a company match
- Vacation and paid holidays
- Tuition reimbursement
- On-site meal discounts
- A wide variety of discounts on technology, travel, food and fuel
- Opportunity for growth and advancement
Work Environment:
While performing these duties, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
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