Business Systems Analyst

3 days ago


Durham, North Carolina, United States I.T. Excel Full time
About the Role

We are seeking a highly skilled Business Analyst to join our team at I.T. Excel. As a Business Analyst, you will play a critical role in evaluating business processes, anticipating requirements, and developing solutions to drive business growth and improvement.

Key Responsibilities
  • Evaluate business processes and identify areas for improvement
  • Develop and implement solutions to optimize business processes
  • Lead ongoing reviews of business processes and develop optimization strategies
  • Stay up-to-date on the latest process and IT advancements to automate and modernize systems
  • Conduct meetings and presentations to share ideas and findings
  • Perform requirements analysis and document results
  • Communicate insights and plans to cross-functional team members and management
  • Gather critical information from meetings with stakeholders and produce useful reports
  • Work closely with clients, technicians, and managerial staff
  • Provide leadership, training, coaching, and guidance to junior staff
  • Allocate resources and maintain cost efficiency
  • Ensure solutions meet business needs and requirements
  • Perform user acceptance testing
  • Manage projects, develop project plans, and monitor performance
  • Update, implement, and maintain procedures
  • Prioritize initiatives based on business needs and requirements
  • Serve as a liaison between stakeholders and users
  • Manage competing resources and priorities
  • Monitor deliverables and ensure timely completion of projects
Qualifications
  • A minimum of 2 years of experience in business analysis or a related field
  • Exceptional analytical and conceptual thinking skills
  • The ability to influence stakeholders and work closely with them to determine acceptable solutions
  • Advanced technical skills
  • Excellent documentation skills
  • Fundamental analytical and conceptual thinking skills
  • Experience creating detailed reports and giving presentations in Microsoft applications
  • A track record of following through on commitments
  • Excellent planning, organizational, and time management skills
  • Experience leading and developing top-performing teams
  • A history of leading and supporting successful projects


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