Healthcare Application Systems Analyst

7 days ago


Tyler, Texas, United States Christus Health Full time

About the Role

We are seeking a highly skilled Healthcare Application Systems Analyst to join our team at Christus Health. In this role, you will serve as a liaison between system end-users, operational leaders, and vendors to design, build, and optimize assigned applications in a timely and high-quality manner.

Main Responsibilities:

  • Analyze business issues/requirements and workflows to apply application knowledge and meet operational and organizational needs.
  • Collaborate with customers to analyze, test, document, educate, implement, support, and maintain or optimize assigned applications, solutions, and business processes.
  • Work closely with the Service Desk to assist in responding to service requests and provide project implementation responsibilities.
  • Demonstrate a solid level of subject matter expertise in providing support to projects, customers, and other teams.
  • Utilize application training, resources, and materials regularly and effectively to guide newer team members.
  • Proactively identify opportunities to enhance customer usability, efficiency, and experience by understanding operations and representing user needs.
  • Perform process and requirement analysis, including gap analysis and specification gathering, to deliver cross-team solutions.
  • Able to clearly articulate complex design and configuration issues to end-users and project stakeholders.
  • Maintain relationships with end-user leadership post-engagement and proactively address conflicts.
  • Contribute to strategy discussions, facilitate timely decisions, and recognize when quick resolutions are sufficient.
  • Adhere to organization standards for system configuration and change control.

Requirements:

  • Associates or Bachelor's degree preferred with a focus in healthcare, business, or information systems.
  • Ability to present complex data meaningfully and adjust to implementing change.
  • Problem-solving skills, multitasking skills, and ability to work as a team member.
  • Proficient in Microsoft applications, including Word, Excel, and PowerPoint.
  • Excellent customer service skills, written and verbal communication, and interpersonal skills.
  • Strong organizational skills in managing multiple priorities.
  • 3+ years of experience in healthcare, business, or information systems.

About Us:

Christus Health is a Catholic health ministry that provides compassionate care to those in need. We offer a competitive salary range of $80,000 - $110,000 annually, depending on experience.



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