Retail Sales Associate

4 weeks ago


Florence, Colorado, United States Ross Stores Full time
Job Summary

The Retail Associate is a vital member of our team, responsible for delivering exceptional customer service and ensuring a positive shopping experience for our customers. As a Retail Associate, you will be the face of our brand, interacting with customers, answering questions, and providing assistance with purchases.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Assist customers with purchases, answering questions and providing product information.
  • Maintain a clean and organized store environment, adhering to company standards and best practices.
  • Process transactions accurately and efficiently, handling cash, credit card, and refund transactions.
  • Collaborate with colleagues to achieve sales goals and maintain a positive store atmosphere.
  • Participate in visual merchandising and inventory management, ensuring a visually appealing store environment and accurate inventory levels.
  • Stay up-to-date on company policies, procedures, and product knowledge, providing expert advice to customers.
Requirements
  • Excellent communication and interpersonal skills, with the ability to interact with customers and colleagues in a friendly and professional manner.
  • Ability to work in a fast-paced environment, multitasking and prioritizing tasks to meet sales goals and customer needs.
  • Basic math skills and accuracy with handling cash and credit card transactions.
  • Ability to stand for long periods, lift up to 25 pounds, and move quickly around the store.
  • Availability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.
What We Offer
  • A competitive hourly rate and opportunities for advancement.
  • A fun and dynamic work environment, with a team-oriented culture.
  • Opportunities for professional growth and development, including training and education programs.
  • A comprehensive benefits package, including medical, dental, and vision insurance.


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