Unified Communications Consulting Engineer, Principal

3 weeks ago


Warrenton, Oregon, United States Jacobs Full time

The Lone Wolf program is a professional workforce comprised of specialists throughout the Information Technology lifecycle, contributing to a positive work environment.

Candidates interested in joining the team must be critical thinkers, have a strong work ethic, and be able to work independently or as a member of a team in a dynamic environment that supports a critical and rewarding mission.

We value candidates who are detail-oriented while also being able to think and react quickly to emerging and unique problem sets.

To be successful, you must be able to rapidly adapt and learn how to operate the front and back end of new products and processes.

The Team is expected to grow and is looking for people who can apply disciplined processes and provide imaginative solutions that enable the adoption of innovation and emerging technologies that create opportunities for transformative change.

Key Responsibilities:

  • Provide technical expertise in Unified Communications (UC) and collaboration technologies.
  • Work closely with other team members to design, implement, and optimize UC solutions.
  • Collaborate with cross-functional teams, including network engineers, security specialists, and system architects.
  • Assess client needs, recommend architecture improvements, and ensure seamless communication across domains.
  • Specialize in UC technologies such as Cisco Unified Communications Manager (CUCM), Cisco Unity Connection, and Cisco Webex.
  • Supervise UC Engineers in O&M, Innovation, and special projects across the program.
  • Assist in the day-to-day operations, troubleshoot issues, and maintain UC systems.
  • Work together to deliver reliable and efficient communication services.
  • Assist and advise UCEs, network engineers, and cyber security experts on voice and video communications solutions.
  • Advises on projects related to UC, video conferencing, instant messaging, and presence.
  • Ensure that communication tools are integrated seamlessly and meet security requirements.
  • Expert in Unified communications, Collaboration design, Edge services, Endpoints and user management, Configuration, Troubleshooting, and Integration.
  • Focus on designing and optimizing network infrastructure across different security domains.
  • Address challenges related to data flow, security policies, and interoperability.


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