Chief Learning Officer

5 days ago


Philadelphia, Pennsylvania, United States Insomnia Cookies Full time

We are seeking a highly motivated and experienced Chief Learning Officer to join our dynamic People team at Insomnia Cookies. As the driving force behind our learning solutions, you will ignite our organization's growth through innovative learning strategies and comprehensive development programs.

The ideal candidate will have 8-10 years of experience in developing and implementing learning programs in a fast-paced corporate environment. A Bachelor's degree in human resources, organizational development, or a related field is required. Experience with a multi-unit retail, restaurant, or hospitality organization is preferred.

A key responsibility of this role will be to create a culture of continuous learning in our bakeries and IWP Center. This includes assessing the company's L&D needs and reimagining, developing, and implementing training programs and L&D resources, guidelines, and materials for all levels of employees.

Additionally, the successful candidate will collaborate with Operations to develop and lead a team of Training Managers who will train our new Store Managers in the field and conduct Train-the-Trainer sessions with our field teams. They will also partner with Cookievation (R&D), Food Safety & Quality Assurance, and Operations to develop training guides needed for new store openings and bakery operations.

In terms of skills and qualifications, we are looking for a strong leader with excellent technical experience integrating new learning technologies with more traditional learning settings. The candidate should have a positive, can-do attitude and team-player approach with a demonstrated ability to lead, motivate, and develop cross-functional teams.

This role reports to the SVP of People and offers a competitive salary of $120,000 per year, plus annual bonus compensation package, relocation assistance, comprehensive benefits coverage, 401K with contribution match, and many other perks including free cookies, branded swag, and a relaxed, fun office culture.



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