Customer Service Representative
7 days ago
We are a leading marketing and business development firm in the heart of New York, partnering with top telecommunication companies to generate new customer acquisitions and promote their services.
We seek a Customer Service Representative to work directly with customers, promoting our clients' products and services. This role involves collaboration with our diverse team to gain experience in customer service, sales, direct marketing, and business development. The successful candidate will work within local market territories, educating customers on services and providing exceptional support.
Due to recent expansions, we are looking to develop our Customer Service Representatives into leadership roles, driving growth in various industries.
Key Responsibilities:
- Engage potential customers by addressing product and service inquiries, suggesting relevant information.
- Establish new customer accounts by recording essential details.
- Resolve product or service issues by clarifying customer complaints.
- Promote potential products or services to management by collecting customer data and analyzing needs.
- Contribute to team efforts by achieving related results as needed.
- We provide comprehensive training to all Customer Service Representatives.
This is an in-office position starting immediately. We require candidates who are local to New Hyde Park and can start within 1-2 weeks.
Working Hours: 10:00am - 6:00pm
The estimated salary for this position is $40,000 - $60,000 per year, depending on experience and qualifications.
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