Insurance Agency Receptionist

4 weeks ago


Philadelphia, Pennsylvania, United States Pamela Wilkins - State Farm Agent Full time
Job Overview

Pamela R. Wilkins Agency, a leading insurance agency, is seeking a highly organized and detail-oriented individual to join our team as a Receptionist. This role is ideal for someone who thrives in a supportive environment and is eager to learn and grow within the insurance industry.

Key Responsibilities
  • Provide exceptional customer service by greeting clients warmly and directing them to the appropriate team members.
  • Manage appointment scheduling and office communications to ensure seamless operations.
  • Assist in handling incoming inquiries and maintaining accurate customer records.
  • Engage in sales conversations with prospective and existing clients to identify opportunities for insurance solutions.
  • Support the team with various administrative tasks and projects, including significant phone work volume.
Requirements
  • Previous experience in a receptionist or customer service role.
  • Excellent communication and interpersonal skills.
  • Strong organizational and multitasking abilities.
  • Comfortable with engaging in sales conversations.
  • Basic computer skills, including Microsoft Office and CRM systems.
What We Offer
  • Competitive salary.
  • Opportunity for advancement.
  • Paid time off.
  • Training and development opportunities.


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