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Solutions Engineer

1 month ago

New York, New York, United States BigID Full time
About BigID

BigID is a leading technology company that specializes in data security, compliance, privacy, and AI data management solutions. Our innovative approach helps customers reduce risk, drive business innovation, achieve compliance, build customer trust, make better decisions, and get more value from their data.

Job Description

We are seeking a highly skilled Solutions Engineer to join our team. As a Solutions Engineer, you will work closely with our Sales team to provide technical expertise on BigID's platform during customer calls and presentations. You will use your knowledge to consult on best practices, offer constructive direction for solution architecture and design, and stay up-to-date on relevant competitive solutions, products, and services.

Key Responsibilities
  • Work with the Sales team as the technical subject matter expert for BigID's platform during customer calls and presentations
  • Use market and technical knowledge to consult on best practices, and offer constructive direction for solution architecture and design
  • Stay up-to-date on relevant competitive solutions, products, and services
  • Drive customer success with real-world knowledge and recommendations
  • Work with the post-sales teams to ensure every customer realizes the value of the BigID Platform and continues to contribute to the success of BigID customers
  • Work with Product Management to capture and articulate customer and prospect product enhancement feedback
Requirements
  • Excellent customer-facing communication and organization skills
  • Good troubleshooting abilities and a methodical approach
  • Ability to describe complex technical concepts to diverse audiences: executives, business stakeholders, and technology practitioners
  • Passion for demonstrating solutions and ability to provide technical input during the sales process
  • Broad understanding of enterprise data architecture, privacy, and security technologies
  • Ability to plan, execute and close out a Proof of Concept with minimal assistance and oversight
  • Desire to share knowledge through excellent documentation creation and RFI/RFP responses
  • Some prior experience with one or more of the following: RDBMS systems, no-SQL data stores (MongoDB, Cassandra, DynamoDB), Hadoop technologies (such HDFS, Hive, HBase), cloud technologies (AWS EMR, S3, DynamoDB, Redshift, Azure file and blob storage, etc.)
  • Prior experience with Identity and Access Management or Data Loss Prevention tools is a plus
  • Experience with Linux or container frameworks (such as Docker) is a strong plus
What We Offer
  • Work from home with a global remote-first community
  • Global Culture Corner
  • Flexible PTO and Quarterly Volunteer Days
  • Equity Participation
  • 100% employer-covered medical, dental, and vision options available to you
  • Additional insurance benefits like pet insurance and legal assistance
  • Learning & Development Opportunities
  • Fidelity Employer Sponsored 401K
  • Robust DEI Program with several vibrant ERG communities
  • Paid Parental Leave
Compensation

The annual base salary range is $150,000 - $175,000. Actual salaries will vary and are based on a candidate's qualifications, skills, and competencies. Salary is just one component of our Compensation Philosophy. Variable/Bonus Compensation & Equity Incentives align with individual and company performance.