Financial Operations Manager

1 week ago

Fontana, California, United States Kaiser Permanente Full time

About Kaiser Permanente


Kaiser Permanente is a leader in healthcare innovation, committed to improving the lives of our members and the communities we serve.



Job Summary:

We are seeking an experienced Financial Operations Manager - Revenue Cycle/Patient Accounts Professional to join our team. As a key member of our revenue cycle operations, you will be responsible for overseeing financial processes, ensuring accurate patient accounts, and managing denial processes.



Key Responsibilities:

  • Oversee financial processes, including payment posting operations, to ensure timely and accurate payments;
  • Manage denial processes, leading teams to resolve complex denials and ensuring effective remediation;
  • Ensure accurate patient accounts by overseeing inquiries from providers, members, attorneys, and insurance personnel;
  • Collaborate with cross-functional teams to identify business needs and implement process improvements;
  • Develop and implement strategies to ensure vendor performance of collections, coding services, systems, coverage validation, and income verification;
  • Lead regulatory reporting efforts, researching and applying regulation standards to recommend policy updates;
  • Maintain and manage relationships with vendors, working with senior internal and external contacts to execute work in accordance with organizational guidelines;
  • Facilitate training delivery and development, recommending training priorities and methods based on policies, audit findings, and work curriculum;
  • Manage the training development process, identifying education and training requirements that reflect revenue cycle changes;


Requirements:

  • Minimum two years of experience in a leadership role with or without direct reports;
  • Bachelor's degree in health care administration, business administration, or related field AND a minimum of one year of experience in data analytics, merchant services, clinic/hospital operations, merchant services, banking, health care billing and collections, or relevant experience;
  • N/A


Preferred Qualifications:

  • Two years of cash handling experience;
  • Preferred one year of experience managing operational or project budgets;


Salary Range:

$120,000 - $150,000 per year, depending on experience.

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