Senior Registration Associate

1 week ago

Albany, New York, United States Trinity Health Full time
{"title": "Senior Registration Associate", "description": "Job Summary

We are seeking a highly skilled and experienced Senior Registration Associate to join our team at Trinity Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient care and administrative support to our patients and staff.

Key Responsibilities
  • Coordinate front-end functions to ensure achievement of established revenue cycle metrics
  • Perform scheduling and registration, check-in, check-out, charge entry/claims, and end of day processes
  • Manage daily staffing needs in coordination with office and float pool managers
  • Serve as a mentor and role model to all colleagues
  • Collect co-pay at check-in/or check-out when applicable and document monies collected and generate patient receipts
  • Act as liaison between patients and clinical staff; monitors for delays and informs patient
  • Schedule all follow-up appointments at check-out, including ancillary and/or diagnostic tests
  • Obtain pre-authorizations for diagnostic testing for specialist office visits as assigned
  • Obtain referrals for specialist office visits
  • Consistently and accurately pass charges in accordance with office policies and procedures
Requirements
  • Strong leadership skills required
  • Associate's degree preferred, High School Diploma/Equivalent Required
  • Demonstrated proficiency with Microsoft Office product and other computer applications
  • Demonstrated experience with delivering successful customer service
  • Demonstrated experience with handling multiple priorities in a deadline driven environment
  • Managing difficult customers respectfully and without confrontation
  • Previous medical office experience preferred
  • Ability to lift 25 lbs.
What We Offer

We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and detail-oriented individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.

", "lang_code": "en-US"}

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