Auto Claims Adjuster Professional
2 weeks ago
CSAA Insurance Services, Inc. is hiring an Auto Claims Adjuster to join our team. The ideal candidate will have excellent customer service skills and be able to work in a fast-paced environment.
Job Summary
We are seeking a highly motivated and detail-oriented individual to handle non-injury claims. As an Associate Auto Claims Advisor, you will verify and explain coverages, conduct liability investigations, and advise customers of your liability decision. You will also set expectations about the claims process with the member, obtain police reports, and witness statements, reach out to other adjusters from varying insurance companies, and keep the member informed of the claim status.
Key Responsibilities
* Investigate and evaluate auto and property damage claims
* Negotiate and settle claims within state compliance guidelines
* Manage an inventory of claims
* Open claims and acquire required information and loss details from the insured, claimant, and other involved parties
* Explain policy, coverage, and appropriate course of action to customers
* Document claim files, send correspondence, and communicate with customers and repair facilities
* Ensure compliance with specific state regulations, policy provisions, and standard operating procedures
Requirements
* High School Diploma or 2 years of experience in a customer-facing virtual environment
* Capability to train and perform the job in a remote setting
* May require Adjusters license as required by state
What We Offer
* Estimated Salary: $54,000 - $70,000 per year
* Performance bonus
* 401(k) with company match
About Us
At CSAA Insurance Services, Inc., we are committed to protecting our customers, employees, communities, and the world at large. We prioritize innovation, adaptability, and inclusion in all aspects of our business.
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