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Account Representative

1 month ago

Baton Rouge, Louisiana, United States Total Quality Logistics Full time

About the role:

As a key member of our Sales Team, you will be responsible for driving revenue growth and supporting our customers. You will participate in an accelerated training program to learn the industry and our company culture. Once trained, you will become a dedicated Account Representative focused on identifying and growing new and existing business opportunities by presenting our customers with our newest transportation services.

What's in it for you:

$40,000 base salary with uncapped commission opportunity
Relocation assistance to our HQ in Cincinnati, OH
Comprehensive benefits package with 401k and company match
Paid training and structured mentoring program
Personalized career path with 90% of department leadership promoted from within
We win wherever we go - Voted a Top Workplaces USA and Forbes Americas Best Employers

What you'll be doing:

Communicate with the sales team and customers to build and maintain ongoing relationships
Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time
Work with the sales team to provide and negotiate competitive pricing and rates
Input, update, and manage shipment information in our state-of-the-art systems
Collaborate with the support team to guarantee each shipment is serviced properly
Assist with billing and accounting responsibilities as needed
Become a subject-matter expert for our new transportation service

What you need:

College degree preferred, but we have successful account representatives without one
The determination to work harder than anyone you know
Excellent communication skills
Strong problem-solving skills, while being forthright about conflict
Ability to work with the latest technologies
An obsession for great customer service

Key Responsibilities:

Communicate with the sales team and customers to build and maintain ongoing relationships
Manage daily shipment activities, resolving issues to ensure pickup and delivery is on time
Work with the sales team to provide and negotiate competitive pricing and rates
Input, update, and manage shipment information in our state-of-the-art systems
Collaborate with the support team to guarantee each shipment is serviced properly
Assist with billing and accounting responsibilities as needed
Become a subject-matter expert for our new transportation service

Why work with us?

We offer a comprehensive benefits package, including 401k and company match, paid training and mentoring, and a personalized career path with 90% of department leadership promoted from within. We are a Top Workplaces USA and Forbes Americas Best Employers, and we win wherever we go.