Medical Director

1 week ago


Novato, California, United States Carbon, Inc. Full time

About Carbon Health

As a physician-founded and led organization, ensuring everyone has access to quality healthcare is what inspires us. The magic we've created lies in our custom Electronic Health Record (EHR) and the collaboration among clinical teams, engineers, and designers who work side-by-side to deliver innovation like our hands-free AI charting tool. That's why we hire people who genuinely care about patients, solving healthcare challenges, and making a positive impact every day.

Key Responsibilities

  • Lead Clinical Operations
  • Supervise clinical care performed by a team of physicians, PAs, and NPs
  • Effectively communicate and operationalize Carbon Health's mission, vision, and values
  • Engage in special projects related to clinical quality improvement and innovation
  • Lead regular team meetings, resolve conflict, motivate employees, and foster a culture of communication that promotes employee retention and the highest quality of patient care
  • In partnership with the Clinic Manager, set, communicate, and maintain the highest quality of care and safety standards
  • Approximately 30 hours per week of direct patient care.

Financial Management

  • Demonstrate working knowledge of financial statements, clinic billing procedures, and all insurance types and payor guidelines; adjusts, in coordination with district and regional leadership
  • Responsible for being up-to-date and knowledgeable with regard to diagnostic and procedure coding, and how it affects reimbursement (training staff as needed)
  • Institute necessary modifications to procedures and clinic resource commitments as financial changes dictate

Leadership and Development

  • Inspirational leader who encourages their team to solve their own problems, empowers through communication, feedback, and recognition
  • Interview, onboard, and mentor clinician team
  • Identify clinical and patient experience educational opportunities for your team
  • Perform chart audits and one-to-one evaluations of clinicians on a monthly basis
  • Manage payroll targets; create and maintain clinician schedule for your sites
  • Respond to patient and staff complaints regarding clinicians
  • Maintain a high standard of patient care that amplifies patient experience goals to ensure NPS scores are met and exceeded
  • Identify, plan, and participate in marketing activities and community events that increase patient volume and engagement

Requirements

  • Active MD, DO, NP, or PA license, board certified or board eligible; family, IM/Peds, or emergency medicine
  • Minimum 2 years of experience in ER, urgent care, or similar setting
  • Ability to consult and treat patients of all ages
  • 1+ year leading others in a healthcare setting
  • Understanding of financial statements, P&L management, and HR business processes
  • Active listener that uses soft skills to build and maintain trusting relationships at all levels of the organization
  • Excellent communication and interpersonal, time management, planning, organizational, analytical, problem-solving, and critical thinking skills

Compensation

$81 - $93.25 an hour

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