Trucking Claims Operations Director

6 days ago


Atlanta, Georgia, United States Reserv Full time

Job Overview

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At Reserv, we're revolutionizing the claims process with cutting-edge AI and automation technology. As a Trucking Claims Operations Director, you'll lead a team of experts in overseeing long-haul trucking APD and Bodily Injury claims.

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About the Role

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You'll be responsible for managing a unit of claims professionals, implementing best practices, and analyzing data to drive efficiency and performance. Your background and experience will play a critical role in driving operational effectiveness and leveraging technology to improve outcomes.

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Your Qualifications

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To succeed in this role, you'll need:

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  • 10+ years of insurance claims management experience in commercial auto, with a focus on bodily injury and complex claims portfolios.">
  • 5+ years of experience in commercial transportation (interstate trucking) claims, including third-party bodily injury, UM/UIM bodily injury, litigation experience, and MCS90 knowledge.">
  • 5+ years of management experience with a proven track record of leading remote teams and fostering a positive work environment.">
  • Comfortable with technology and ability to evolve claims systems and processes to drive better efficiencies and outcomes.">
  • Demonstrated commitment to quality, accuracy, and attention to detail.">
  • Integrity, ethics, and strong sense of accountability in handling confidential and sensitive information.">
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Benefits and Perks

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We offer a competitive salary range of $120,000 - $160,000 per year, plus benefits including:

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  • Generous health-insurance package with nationwide coverage.">
  • 401(k) retirement plan with employer matching.">
  • Competitive PTO policy and family leave policy.">
  • Work-from-anywhere flexibility paired with regular corporate retreats to build team cohesion and culture.">
  • Apple laptop, large second monitor, and other quality-of-life equipment.">
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Culture and Diversity

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At Reserv, we value diversity in backgrounds, perspectives, and life experiences. We believe that diversity drives innovation, first-principles thinking, and success. We welcome applicants from all backgrounds and encourage those from all walks of life to apply.

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Estimated Salary: $135,000/year



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