Healthcare Systems Coordinator I

1 week ago


Lewiston, Maine, United States Lifelancer Full time

Explore a rewarding career with Lifelancer as a Clinical Intake Analyst. This role plays a vital part in the initial processing of incoming work for our Clinical Service Operations teams, ensuring that workflows are efficient and members receive exceptional service.

About the Job

This position requires strong organizational skills, attention to detail, and effective communication. You will manage your workload by prioritizing tasks, distributing work to meet deadlines, and ensure that all documentation is properly imaged and stored in compliance with HIPAA and privacy laws.

Responsibilities
  • You will use our systems and tools to research incoming documents related to utilization management, case management, disease management, and appeals.
  • Utilize knowledge of member benefits to identify the correct work type and workflow process.
  • Manage a high volume of inquiries on a daily basis, multitasking and asking for help when needed.
  • Achieve department standards for quality, timeliness, and processes.
Requirements

To be successful in this role, you should have:

  • A High School Diploma or GED.
  • General office experience plus 1 year of experience in customer service or an equivalent combination of education and experience.
What We Offer

We provide a competitive salary, including an estimated hourly wage range of $21-$24/hour, depending on location and experience. Our comprehensive benefits package includes medical, dental, and vision coverage, paid time off, a market-leading retirement plan, and more. As a remote worker, you'll also enjoy flexible work arrangements and opportunities to grow your career with our organization.



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