Dining Experience Ambassador

3 weeks ago


Salem, Massachusetts, United States The Hotel Salem Full time

Restaurant Server Job Description

We are seeking a skilled and friendly server to join our team at The Hotel Salem. As a server, you will be responsible for providing exceptional dining experiences for our guests.

Key Responsibilities:

  • Greet Guests - Welcome guests warmly and politely, ensuring they feel comfortable and at ease.
  • Take Orders - Clearly and accurately take food and beverage orders from guests, using our order-taking systems to ensure seamless communication with the kitchen.
  • Deliver Food and Beverage - Deliver food and beverages to tables in a timely and efficient manner, following our restaurant's quality standards.
  • Manage Payments - Accept correct payment from guests and guarantee the accuracy of the guest check to protect both the client and the business.

Qualifications:

  • Customer Service Experience - Must have a strong focus on putting the guest first with exceptional customer service experience.
  • Communication Skills - Display excellent communication and interpersonal skills with customers and coworkers.
  • Time Management - Possess outstanding time management and organizational skills.
  • Education - Possess a high school diploma or equivalent certification (GED).

Why Work with Us?

The Hotel Salem is a dynamic and fast-paced environment that values teamwork and guest satisfaction. As a server, you will have the opportunity to work with a talented team of professionals who are passionate about delivering exceptional dining experiences.



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