Restaurant Operations Manager

1 month ago


Edwards, Colorado, United States Sonnenalp Hotel Full time
Job Title: Assistant Restaurant Manager

At Sonnenalp Hotel, we are seeking a highly skilled and experienced Assistant Restaurant Manager to join our team at Harvest Restaurant.

Job Summary:

The Assistant Restaurant Manager will play a vital role in overseeing the front-of-house operations of our Harvest restaurant, ensuring exceptional service and attention to detail for our members and guests.

Key Responsibilities:

  • Supervise staff to ensure they are properly prepared for an upcoming shift and provide them with the tools they need to perform well.
  • Supervise staff during a shift to ensure exceeded guest satisfaction and attention to detail.
  • Assist in ensuring that the outlet is appropriately scheduled and staffed.
  • Oversee service of all customers and ensure a smooth flow and consistent service throughout the shift.
  • Assist in generating and producing promotions and advertising for the restaurant.
  • Responsible for achieving high guest satisfaction levels.
  • Prioritize and organize all phone messages and emails regarding reservations.
  • Work with kitchen staff to ensure food is being prepared in an organized and timely manner.
  • Perform daily closeouts and ensure accurate inventory management.
  • Help keep the department properly stocked by placing orders timely and notifying managers of product shortages.
  • Assist in monthly inventory matters and ensure accurate record-keeping.
  • Check with customers during their meal to ensure they are happy with their dining experience.
  • Assist in controlling labor costs and ensuring efficient operations.
  • Keep staff educated and tested on menus and ensure they are knowledgeable about our offerings.
  • Perform light security duties at the end of the shift to ensure the building is locked up and secure.
  • Collaborate with other managers to provide input and suggestions for running the restaurant efficiently and successfully.
  • Enter Engineering and IT issues into HotSOS and follow up to ensure issues are corrected in a timely manner.

Requirements:

  • At least 2 years of restaurant supervisory experience required.
  • Excellent customer service and problem-solving skills.
  • Minimum 21 years of age.

Benefits:

  • Resort Discounts.
  • Holiday Pay & Sick Pay.
  • 401(k) Retirement Plan & Roth 401(k) *After one year and 1000 hours worked.
  • Employee Assistance Program.
  • Parking Credit or Discounted Bus Passes.
  • Employee Meal.


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