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Senior ServiceNow Engineer

1 month ago

Jersey City, New Jersey, United States Tech Tammina Full time
Job Title: Senior ServiceNow Engineer

We are seeking a highly skilled Senior ServiceNow Engineer to join our team at Tech Tammina. As a key member of our technical team, you will be responsible for enabling the company to best leverage the ServiceNow technology platform.

Key Responsibilities:

  • Perform day-to-day support, administration, and maintenance of the ServiceNow multi-domain platform.
  • Manage third-party support personnel to upgrade ServiceNow.
  • Install, upgrade, and manage ServiceNow modules.
  • Provide ServiceNow consultation expertise for all departments for new systems and major changes to existing systems or processes.
  • Monitor systems integration and process automation.
  • Install, upgrade, and manage all four ServiceNow instances at the Bank.
  • Coordinate and perform installation and testing of ServiceNow updates and new releases.
  • Configure and enhance all aspects of ServiceNow, such as workflow, user interface (UI), client scripts, business rules, and more.
  • Establish standards and IT hygiene within ServiceNow, including maintenance routines, development standards, and code reviews.
  • Install, upgrade, and manage APIs for the various systems that interact with ServiceNow.
  • Investigate, respond to, and follow through on possible and actual ServiceNow issues.
  • Perform reviews of existing ServiceNow workflows to ensure they are effective and efficient.
  • Work closely with business users to build requested items using workflows to manage processes from the client to the fulfillment teams.

Requirements:

  • Must have recent experience in a banking environment (within the last 4 years and minimum 2 years of experience).
  • Must have a minimum of 8+ years of professional experience in Technology as a System Admin.
  • Must have four (5) years of experience as a System Administrator of ServiceNow.
  • Must have a minimum of 4 years of experience in IT Service Delivery.
  • Must have 2+ years of experience using JavaScript and HTML, good knowledge of web design and object-oriented programming.
  • Extensive experience with system integrations, REST API.
  • Extensive experience with Networking.
  • Experience with LDAP/Active Directory, and relevant IT architecture.