Customer Service Ambassador

4 weeks ago


Monroe, Louisiana, United States Family Dollar Full time

As a Customer Service Representative at Family Dollar, you will be responsible for delivering exceptional customer experiences. Your key responsibilities will include greeting customers, assisting with merchandise selection, and completing cash register transactions with accuracy and efficiency. You will also be expected to answer questions regarding the store and its products, providing helpful and informative responses to ensure customer satisfaction. Additionally, you will work collaboratively with the store team to maintain a clean and organized store environment, ensuring a positive shopping experience for all customers.

Key Responsibilities:

  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Assist customers with merchandise selection, providing recommendations and suggestions to enhance their shopping experience
  • Complete cash register transactions accurately and efficiently, handling customer payments and returns
  • Answer questions regarding the store and its products, providing helpful and informative responses to ensure customer satisfaction
  • Work collaboratively with the store team to maintain a clean and organized store environment


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