Care Options and Management Specialist

1 week ago


Indianapolis, Indiana, United States CICOA Full time
Job Overview

CICOA seeks a skilled Care Options and Management Specialist to join our team. In this role, you will perform activities related to contracted services, working independently to meet contract objectives and demonstrating leadership qualities.

You will respond quickly to referrals, maintain flexibility in scheduling assessments, and record time and tasks according to agency and funding source guidelines. Additionally, you will demonstrate customer service standards and attend scheduled trainings.

To succeed in this role, you should have:

  • Associates Degree in social work or a related field, or equivalent experience and training in healthcare and/or customer service.
  • Two years of experience and/or additional education in social work or a related field, with knowledge of medical terminology and/or experience in a customer service position preferably in a healthcare setting.

WE OFFER A SALARY OF $65,000-$85,000 PER YEAR, based on experience and qualifications.



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