Customer Service Manager
5 days ago
About Häagen-Dazs
">We are a renowned ice cream shop chain committed to delivering exceptional customer experiences and maintaining high standards of product quality, food safety, and service.
">Job Overview
">This is an exciting opportunity for a skilled Customer Service Manager to join our team at Magnet Partners - Häagen-Dazs in Dania, Hollywood, and Pembroke Pines. As Assistant Manager, you will be responsible for overseeing daily shop operations, ensuring smooth execution of sales strategies, and fostering a positive work environment that encourages employee growth and development.
">Main Responsibilities
">Your key activities will include:
">- ">
Taking full ownership of the shop's operational efficiency and ensuring all employees adhere to established procedures, guidelines, and performance metrics.
">">Marketing the shop effectively by implementing targeted promotional strategies to drive foot traffic and increase brand awareness within the local community.
">">Providing comprehensive training programs to enhance employee skills and knowledge, empowering them to advance their careers within the company.
">">Developing and executing sales strategies aimed at maximizing revenue while controlling costs, contributing to the overall success of the business.
">">- ">
A competitive salary of approximately $45,000 - $60,000 per year, depending on experience and qualifications, including base pay and tips.
">">- ">
A minimum of 2 years of prior management experience is required for this role.
">">The ideal candidate should possess excellent leadership, communication, and interpersonal skills, with the ability to motivate and inspire teams to achieve outstanding results.
">In return for your hard work and dedication, we offer a comprehensive benefits package and opportunities for personal and professional growth.
">If you're passionate about delivering exceptional customer experiences, driving business growth, and developing your leadership skills, we'd love to hear from you
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