Customer Service Manager

5 days ago


Pembroke Pines, Florida, United States Magnet Partners - Häagen-Dazs Full time

About Häagen-Dazs

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We are a renowned ice cream shop chain committed to delivering exceptional customer experiences and maintaining high standards of product quality, food safety, and service.

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Job Overview

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This is an exciting opportunity for a skilled Customer Service Manager to join our team at Magnet Partners - Häagen-Dazs in Dania, Hollywood, and Pembroke Pines. As Assistant Manager, you will be responsible for overseeing daily shop operations, ensuring smooth execution of sales strategies, and fostering a positive work environment that encourages employee growth and development.

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Main Responsibilities

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Your key activities will include:

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  • Taking full ownership of the shop's operational efficiency and ensuring all employees adhere to established procedures, guidelines, and performance metrics.

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  • Marketing the shop effectively by implementing targeted promotional strategies to drive foot traffic and increase brand awareness within the local community.

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  • Providing comprehensive training programs to enhance employee skills and knowledge, empowering them to advance their careers within the company.

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  • Developing and executing sales strategies aimed at maximizing revenue while controlling costs, contributing to the overall success of the business.

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    • A competitive salary of approximately $45,000 - $60,000 per year, depending on experience and qualifications, including base pay and tips.

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      • A minimum of 2 years of prior management experience is required for this role.

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      • The ideal candidate should possess excellent leadership, communication, and interpersonal skills, with the ability to motivate and inspire teams to achieve outstanding results.

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        In return for your hard work and dedication, we offer a comprehensive benefits package and opportunities for personal and professional growth.

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        If you're passionate about delivering exceptional customer experiences, driving business growth, and developing your leadership skills, we'd love to hear from you



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