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HCV Program Manager

1 month ago

Danbury, Connecticut, United States HACD Full time
Job Summary

The Housing Choice Voucher (HCV) Program Manager is responsible for the day-to-day administration and oversight of the HCV, Rental Assistance Programs (RAP), and Shelter Plus Care (SPC) Programs. This includes grievance adjudication, lease-up, and landlord outreach. The successful candidate will exercise interpretation of program regulations and guidelines, provide direction and guidance to staff, and manage daily activities and overall performance to ensure compliance with HUD rules.

Key Responsibilities
  1. Oversee the administration and reporting of all HCV program activities, including waiting list maintenance, certifications, and re-certifications.
  2. Perform special and/or non-regular re-certification and lease-up activities, including moves, lease violations, terminations, and legal resident concerns.
  3. Act as liaison for community agencies participating in the Mainstream, Shelter Plus Care Programs, and other housing programs receiving tenant and project-based rental assistance.
  4. Ensure compliance with HUD, state, and local requirements by staff and ensure that all subordinate staff members understand and keep current with department policies and procedures.
  5. Determine team staffing, training needs, coaching, and leadership development.
  6. Ensure a Rent Reasonableness system and work with Inspection staff and/or contractors to ensure they meet HUD HQS standards.
  7. Assist in financial monitoring to ensure proper use of HUD funding and perform month-end closing procedures for HCV Programs and Shelter Plus Care Programs.
  8. Prepare reports and provide updates on the status of all HCV program activities, including schedule of recertification, moves, vacancies, and program utilization.
  9. Implement required actions and track progress against SEMAP and other agency agreements to ensure overall HUD and State compliance.
  10. Receive participant grievances and reasonable accommodations, schedule and attend hearings, maintain proper records, and ensure appropriate action is taken.
  11. Develop and execute plans for landlord outreach to increase the number of landlords participating in the HCV and Shelter Plus Care Program within the Housing Authority's jurisdiction.
  12. Supervise HCV, RAP, and Shelter Plus Care program staff, perform duties in connection with subordinate staff management, and participate in PHA administrative activities.
  13. Perform Quality Control on correct participant rent calculation, Housing Quality Standards Inspections, and Enforcement.