Digital Experience Strategist

4 weeks ago


Charleston, West Virginia, United States American Red Cross Full time
Transformative Digital Experiences

As a User Experience Strategist at the American Red Cross, you will play a pivotal role in shaping the digital presence of the world's largest humanitarian network. Your expertise will drive the creation of intuitive, engaging, and highly effective experiences across our website and mobile app.

Key Responsibilities:

  • Develop and maintain a cohesive design system to ensure consistency across digital platforms
  • Conduct user research and analysis to inform design decisions and optimize user flow
  • Collaborate with marketing, web developers, and designers to align digital experiences with business goals and mission
  • Lead the user experience process and governance, ensuring seamless user journeys and conversions

About the American Red Cross:

We are committed to delivering our programs and services in a culturally competent manner, reflecting the diverse communities we serve. Our work environment is collaborative, respectful, and inclusive, empowering all team members to grow and succeed.

What We Offer:

  • A fully remote position with the flexibility to work from anywhere in the US
  • A dynamic and supportive team environment
  • Opportunities for professional growth and development

Join Our Team:

At the American Red Cross, your uniqueness can shine. We are an Equal Opportunity/Affirmative Action employer, committed to diversity and inclusion. Apply now to become a part of our team and make a meaningful impact in the lives of millions.



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