Customer Service Representative

2 days ago


Huntington Beach, California, United States Russell Fischer Inc Full time

About Us

Russell Fischer Inc is a leading provider of vehicle maintenance services with over 30 years of experience.

Job Summary

We are seeking a friendly and customer-focused individual to join our team as a Customer Service Associate. As a key member of our Customer Service Team, you will be responsible for delivering exceptional customer experiences and ensuring the highest level of service quality.

Responsibilities

  • Greet and develop positive relationships with customers
  • Inspect vehicle and surrounding area pre-wash
  • Guide vehicle safely into the tunnel entrance/tunnel flow management
  • Occasional pre-wash of vehicle (spray down, scrub wheels)
  • Be knowledgeable of products and services offered
  • Frequent inspection of Wash grounds and clean up to maintain a neat and clean environment
  • Frequent inspection of Wash equipment/preventive maintenance to ensure proper functioning
  • Dry off vehicles and apply tire shine
  • Demonstrate enthusiasm and eagerness to assist the team in executing daily operations to ensure premium service and smooth functioning
  • Promote a clean, safe and healthy experience for our guests

What We Offer

  • Hourly pay PLUS Tips
  • Performance Based Bonuses
  • Flexible schedule
  • Paid Sick Leave
  • FREE Car Care
  • Health benefits after eligibility period
  • Ongoing training and development with radical growth opportunities
  • FUN work environment

Requirements

  • Friendly customer-focused individual who wants to deliver the best possible experience
  • Coachable, goal and career-oriented learner who is innovative & influential to others
  • Brand advocate who brings passion, energy, drive & positivity into customer interactions and is comfortable working on their feet and outdoors
  • Professional who takes attendance and integrity seriously, is reliable, task-focused & does the right thing
  • Sales, customer service, or retail experience is a plus
  • Authorized to work in the US

Location

Huntington Beach, California



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