Outpatient Clinical Director

4 days ago


Cincinnati, Ohio, United States The Crossroads Center Full time
Job Summary

The Outpatient Clinical Manager will oversee the daily provision of clinical services based on evidence-based practices at The Crossroads Center. This includes medication-assisted treatment, office-based opioid treatment, intensive outpatient services, outpatient group services, and aftercare services.

About The Crossroads Center

We are a leading provider of mental health and substance use disorder services. Our team is dedicated to delivering high-quality care to our clients.

Responsibilities

This role involves the development, implementation, and standardization of services, including curriculum and special programs for clinical services offered at The Crossroads Center. Key responsibilities include:
  • Coaching and mentoring outpatient team members to maintain, enhance, and provide effective services.
  • Fostering an environment of open communication and continuous learning.
  • Conducting performance reviews, implementing corrective action, developing performance improvement plans, and managing scheduling.
  • Resolving conflicts and providing active supervision for residential team members.
  • Utilizing evidence-based and culturally specific models of care to promote recovery.
  • Participating in performance improvement activities through the measurement, identification, tracking, and submission of data.
  • Assisting in the development and implementation of techniques, procedures, and systems designed to continuously improve the quality of services.
  • Ensuring productivity by clinicians and expansion of services as identified or needed for new and existing programs.
  • Ensuring communication with colleagues when clients are shared between programs.
  • Monitoring and ensuring timely completion of documentation, providing feedback to clinicians.
  • Ensuring coverage during team member absences to guarantee consistent service provision to clients.
  • Working in collaboration with the Management Team to introduce new ideas and enhance services.

Requirements

To be successful in this role, you will need:
  • A Master's degree in social work and/or counseling.
  • LISW/LISW-S or LPCC/LPCC-CS required.
  • Minimum of three (3) years of leadership experience in a clinical role with progressive leadership responsibilities.
  • Experience in multiple treatment settings (e.g., inpatient, partial, outpatient, and/or residential) is a plus.
  • Demonstrated knowledge, use, and implementation of evidence-based practices.
  • Experience in providing work/clinical supervision and knowledge of applicable regulatory guidelines affecting the operations of a treatment program.

Salary and Benefits

This position offers a competitive salary of $85,000 per year, comprehensive health, dental, and vision insurance plans, paid Time Off, Company paid Basic Life Insurance and Long Term Disability, Voluntary Short - Term Disability, 403(b) retirement savings plan, access to confidential counseling services, legal advice, and more through our EAP, Student Loan Forgiveness Program, and ongoing training and development opportunities.

Contact Information

Please note that this job description has been designed to indicate the general nature and level of work performed by employees within this classification.

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