Senior Healthcare Operations Director

6 days ago


Charlotte, North Carolina, United States Morrison Healthcare Full time
Company Overview

Morrison Healthcare is a leading national food and nutrition services company exclusively dedicated to serving more than 600 hospitals and healthcare systems.

The company's comprehensive Mindful Choices wellness and sustainability platform includes the latest in healthful eating and an understanding of behavioral change in food consumption.

About the Role

We are seeking a skilled Senior Healthcare Operations Director to direct the functions of Patient Food Services for our system.

This role will oversee management, education, training, and performance improvement of patient food service personnel.

Key Responsibilities:

  • Coordinates and implements system's patient service programs based upon system's medical direction, patient population, and contract
  • Hires, leads, directs, coaches, trains, and develops patient services managers and supervisors
  • Oversees the evaluation of and discipline of patient food services employees, as applicable and according to departmental policy
  • Monitors competency, productivity, and documentation accuracy of patient services managers and teams utilizing necessary tools and resources
  • Visits patients on an assigned nursing unit or area and helps ensure that every patient is visited by a member of the management or professional team at least once during their hospital stay
Salary Information

The estimated salary for this role is $100,000 - $120,000 per year, depending on experience.

A full benefits package, including medical, dental, vision, and retirement plan options, is also available.

Requirements and Qualifications

To be successful in this role, you will need:

  • Bachelor's degree in Nutrition, Hospitality Management, or a related field or equivalent
  • Minimum of five years' work experience with at least two years in healthcare, including one year in a managerial position
  • Certified Dietary Manager required if associate does not have a degree in Nutrition or Dietetics; Registered Dietitian preferred
  • ServSafe Certified
  • Some knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, and presentation
  • Supervisory, leadership, management, and coaching skills
  • Communication skills both written and verbal
  • Ability to communicate on various levels to include management, client, customer, and associate levels
  • Financial, budgetary, accounting, and computational skills
  • Proficient computer skills to include various computer programs, Microsoft Office programs, email, and the Internet
Benefits and Perks

In addition to a competitive salary and benefits package, we offer:

  • Flexible time off and holiday time off (varies by site/state)
  • Associate shopping program
  • Health and wellness programs
  • Discount marketplace
  • Identity theft protection
  • Pet insurance
  • Commuter benefits
  • Employee assistance program
  • Flexible spending accounts (FSAs)


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