Customer Service Representative

4 weeks ago


Raleigh, North Carolina, United States Batteries Plus Bulbs Full time

Job Summary: We are seeking a highly motivated and customer-focused individual to join our team as a Retail Sales Associate at Batteries Plus Bulbs.

About the Role: As a Retail Sales Associate, you will be responsible for providing exceptional customer service, answering customer inquiries, and assisting with sales and technical duties. You will work closely with our team to ensure that customers receive the best possible experience and that our store runs smoothly.

Responsibilities:

  • Provide exceptional customer service and respond to customer inquiries in a timely and professional manner.
  • Assist with sales and technical duties, including phone repair and device repair.
  • Work closely with our team to ensure that customers receive the best possible experience.
  • Maintain a clean and organized store environment.
  • Meet sales and productivity goals.

Requirements:

  • High school diploma or equivalent.
  • 6 months prior work experience preferred or equivalent combination of education and experience.
  • Customer service and sales oriented with high motivation.
  • Ability to gain quick and solid understanding of company's electronic retail and cross-referencing system.
  • Demonstrated technical skill and ability to work small parts and tools for phone repair and device repair.
  • Excellent communication and interpersonal skills.
  • Valid driver's license and clean driving record preferred.
  • Ability to lift 50+ lbs.

About Us: Batteries Plus Bulbs is the nation's largest and fastest-growing battery, light bulb, phone repair and key fob replacement franchise with a nationwide network of over 720 stores. We work hard here at Batteries Plus Bulbs and have a lot of fun while doing it. Whether you work in our warehouse, one of our stores or at our corporate headquarters, our goal remains the same; to satisfy our customers, build trust and drive business while nurturing our team and working to be experts in our fields. That's life at Batteries Plus Bulbs.

Equal Employment Opportunity: It is the policy of Batteries Plus Bulbs to provide equal employment opportunities without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information or any other protected characteristic under applicable law.



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