Delivery Operations Specialist

7 days ago


Dallas, Texas, United States Air Culinaire Worldwide Full time
About the Role

As a Delivery Operations Specialist at Air Culinaire Worldwide, you will play a critical role in ensuring seamless delivery operations and exceptional customer service.

Key Responsibilities
  • Prioritize orders accurately and efficiently, taking into account time-sensitive requirements and location specifics.
  • Verify that all orders meet high-quality standards, including food quality, packaging, labeling, and HACCP compliance.
  • Maintain accurate records and ensure timely delivery of orders to customers.
  • Solve issues promptly and professionally, following company procedures for customer satisfaction, safety, and cost.
Requirements

To succeed in this role, you will need:

  • A High School diploma or equivalent.
  • Previous experience in face-to-face customer service, preferably in aviation, food services, or hospitality.
  • Excellent verbal and written communication skills, as well as proficiency in email, internet use, and basic office software programs.
  • Knowledge of aviation terminology, FDA regulations, and safe food handling practices.
  • The ability to work in a fast-paced environment, maintaining attention to detail and prioritizing tasks effectively.
Benefits

At Air Culinaire Worldwide, we offer a competitive salary and benefits package, including:

  • A generous hourly rate: $18.50 per hour.
  • Healthcare and supplemental benefits available on the first of the month following 30 days of employment.
  • A 401(k) Retirement Plan with a discretionary 100% employer match of the first 6% of participant contributions.
  • Three medical plans to choose from, with an excellent employer contribution.
  • Dental and Vision insurance available.
  • Company-paid basic life insurance, with the option to elect additional voluntary term life.
  • Short-term and long-term disability insurance provided by the company.
  • Supplemental benefits, including critical illness, accident insurance, hospital indemnity insurance, and pet insurance.
  • Health Savings Account and Flexible Spending Account available (for eligible plans).
  • A Generous Paid Time Off Program for full-time employees.
  • Employee Assistance Program (EAP).


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