Delivery Operations Specialist
7 days ago
As a Delivery Operations Specialist at Air Culinaire Worldwide, you will play a critical role in ensuring seamless delivery operations and exceptional customer service.
Key Responsibilities- Prioritize orders accurately and efficiently, taking into account time-sensitive requirements and location specifics.
- Verify that all orders meet high-quality standards, including food quality, packaging, labeling, and HACCP compliance.
- Maintain accurate records and ensure timely delivery of orders to customers.
- Solve issues promptly and professionally, following company procedures for customer satisfaction, safety, and cost.
To succeed in this role, you will need:
- A High School diploma or equivalent.
- Previous experience in face-to-face customer service, preferably in aviation, food services, or hospitality.
- Excellent verbal and written communication skills, as well as proficiency in email, internet use, and basic office software programs.
- Knowledge of aviation terminology, FDA regulations, and safe food handling practices.
- The ability to work in a fast-paced environment, maintaining attention to detail and prioritizing tasks effectively.
At Air Culinaire Worldwide, we offer a competitive salary and benefits package, including:
- A generous hourly rate: $18.50 per hour.
- Healthcare and supplemental benefits available on the first of the month following 30 days of employment.
- A 401(k) Retirement Plan with a discretionary 100% employer match of the first 6% of participant contributions.
- Three medical plans to choose from, with an excellent employer contribution.
- Dental and Vision insurance available.
- Company-paid basic life insurance, with the option to elect additional voluntary term life.
- Short-term and long-term disability insurance provided by the company.
- Supplemental benefits, including critical illness, accident insurance, hospital indemnity insurance, and pet insurance.
- Health Savings Account and Flexible Spending Account available (for eligible plans).
- A Generous Paid Time Off Program for full-time employees.
- Employee Assistance Program (EAP).
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