Restoration Project Manager

4 weeks ago


Villa Rica, Georgia, United States SERVPRO of DouglasvilleCarrolltonTroup-Coweta Counties Full time
Job OverviewAs a Restoration Project Manager with SERVPRO of Douglasville/Carrollton/Troup-Coweta Counties, you will oversee all aspects of assigned restoration projects and crews. This front-line management position leads teams to operational excellence.

Key Responsibilities
  • Develop accurate project scopes and estimates using proprietary software
  • Negotiate project approvals with customers and clients
  • Coordinate and oversee crews and resources to provide timely service
  • Review job site documentation to ensure proper billing and client requirements
  • Maintain effective communication with customers, teammates, vendors, and insurance representatives
  • Manage production expenses, including equipment and material assets

Additional Responsibilities
  • Enhance customer satisfaction through online reviews and feedback
  • Provide prompt responses to potential customers
  • Participate in recruiting, hiring, and training restoration teammates

Requirements
  • Valid driver's license
  • High school diploma or GED; Associate degree or Bachelor's degree preferred
  • At least 1 year of management and/or supervisory experience
  • At least 3 years of industry experience
  • IICRC certification a plus

Skills and Competencies
  • Ability to lift up to 50 pounds regularly, occasionally up to 100 pounds with assistance
  • Ability to work at heights, in tight spaces, and with cleaning agents
  • Ability to repetitively push, pull, lift, and carry objects
  • Ability to successfully complete a background check


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