Logistics Coordinator

Golden Limousine International is seeking a skilled Dispatcher/Logistic Coordinator to oversee the transportation of our esteemed passengers. In this pivotal role, you will play a fundamental part in ensuring the seamless transportation of our clients.

Key Responsibilities:

1. Chauffeur Supervision: Provide guidance and oversight to our chauffeurs to ensure the safe and efficient transportation of passengers.
2. Decision-Making: Exercise independent judgment and discretion to evaluate options and make necessary decisions as they arise.
3. Trip Assignments: Allocate new trips to chauffeurs as they are entered into our system, optimizing scheduling and efficiency.
4. Reservation Management: Enter new reservations received through various channels, maintaining accurate records.
5. Dispatch Software: Utilize our proprietary software program for efficient dispatch and logistics operations.
6. Exceptional Communication: Maintain excellent communication skills, ensuring a pleasant and friendly experience for our passengers.
7. Customer Service: Provide exceptional customer service, embodying a helpful demeanor and ensuring passenger satisfaction.
8. Attention to Detail: Pay meticulous attention to detail, ensuring accuracy in all aspects of dispatch and logistics.
9. Log Keeping: Maintain a daily log of events, including vehicle statuses and incident reports during shifts.
10. Effective Collaboration: Interact effectively with chauffeurs and office personnel during shift hours, fostering a cooperative environment.

Requirements:

1. Computer Proficiency: Proficient computer skills with knowledge of Microsoft Office Products, Google Search, and mapping programs.
2. Data Entry Skills: Strong keyboarding skills to efficiently manage data entry tasks.
3. Leadership Abilities: Leadership capabilities are a plus, demonstrating your ability to take charge and guide a team effectively.
4. Decision-Making Skills: Proven ability to make sound judgment calls in time-sensitive situations.
5. Calm Under Pressure: Aptitude for remaining composed in high-pressure scenarios.
6. Education: High school diploma or GED equivalent.
7. Reliability: Possession of reliable transportation and punctuality are essential.
8. Availability: Open availability is highly desirable, as our operations run 24/7, 365 days a year, including evenings and weekends.
9. Experience: Minimum of 3 years of experience in a similar role.