Pizza Team Leader

5 days ago


Milwaukee, Wisconsin, United States Toppers Pizza Full time
Team Lead Opportunity at Toppers Pizza

Toppers Pizza is seeking a talented and driven individual to join our team as a Shift Lead. This exciting role offers the chance to develop your leadership skills, work with a dynamic team, and contribute to the success of our restaurant.

About the Role:

As a Shift Lead, you will be responsible for providing direct supervision and guidance to our team members during their shift. Your primary focus will be ensuring that the restaurant runs smoothly, maintaining high standards of cleanliness, sanitation, food quality, and guest satisfaction. You will also be expected to uphold Toppers' policies and procedures, provide feedback and coaching to team members as needed, and promote a positive and inclusive work environment.

Key Responsibilities:
  • Assign and direct daily duties for team members based on role, skills, and shift needs.
  • Maintain high standards in restaurant cleanliness, sanitation, food quality, and guest satisfaction.
  • Uphold Toppers' policies and procedures; provide feedback/coaching to team members as needed.
  • Be knowledgeable of delivery area map/traffic patterns to assist delivery drivers organize their routes.
  • Solve customer complaints quickly and with a smile.
  • Provide feedback to team members in a positive manner.
  • Train new team members on daily tasks.
  • Balance cash draw and prepare deposit.

Requirements:
  • Must be legally eligible to work in the United States.
  • Must be 18 years of age.
  • Must have a source of reliable transportation.
  • Previous quick service restaurant or supervisory experience.
  • Serve-Safe/Local or State Food Service Certification preferred.

Salary Information:
The estimated salary range for this position is $30,000 - $40,000 per year, depending on location and experience. In addition to competitive pay, team members are eligible for flexible scheduling, meal discounts, free uniform shirts, referral bonuses, rapid advancement opportunities, and all insurance benefits and 401(k) retirement when minimum service and average hours are satisfied. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity.
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