Medical Office Front Desk Coordinator
3 weeks ago
At Excel Medical Center, we are seeking a highly skilled Medical Office Front Desk Receptionist to join our team.
Key Responsibilities:
- Provide exceptional patient service by greeting and assisting patients, scheduling appointments, and maintaining accurate records.
- Optimize patient satisfaction and provider time by scheduling appointments efficiently and effectively.
- Ensure seamless communication between patients and providers by notifying providers of patient arrivals and reviewing service delivery compared to schedule.
- Maintain a clean and organized reception area, anticipating patients' anxieties and answering their questions.
- Ensure the availability of treatment information by filing and retrieving patient records.
- Manage patient accounts by obtaining, recording, and updating personal and financial information.
- Obtain revenue by recording and updating financial information, recording and collecting patient charges, and controlling credit extended to patients.
- Maintain business office inventory and equipment by checking stock, anticipating needed supplies, and scheduling equipment service and repairs.
- Respond to emergencies and protect patients' rights by maintaining confidentiality of personal and financial information.
- Contribute to a positive and productive work environment by following policies and procedures and reporting needed changes.
Requirements:
- Multi-tasking and flexibility to adapt to changing priorities.
- Excellent telephone skills and customer service abilities.
- Strong time management and organizational skills.
- Attention to detail and ability to maintain accurate records.
- Ability to work effectively in a team environment.
Excel Medical Center is an equal opportunity employer and welcomes applications from diverse candidates.
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