Medical Office Front Desk Coordinator

3 weeks ago


Philadelphia, Pennsylvania, United States Excel Medical Center Full time
Job Description

At Excel Medical Center, we are seeking a highly skilled Medical Office Front Desk Receptionist to join our team.


Key Responsibilities:

  • Provide exceptional patient service by greeting and assisting patients, scheduling appointments, and maintaining accurate records.
  • Optimize patient satisfaction and provider time by scheduling appointments efficiently and effectively.
  • Ensure seamless communication between patients and providers by notifying providers of patient arrivals and reviewing service delivery compared to schedule.
  • Maintain a clean and organized reception area, anticipating patients' anxieties and answering their questions.
  • Ensure the availability of treatment information by filing and retrieving patient records.
  • Manage patient accounts by obtaining, recording, and updating personal and financial information.
  • Obtain revenue by recording and updating financial information, recording and collecting patient charges, and controlling credit extended to patients.
  • Maintain business office inventory and equipment by checking stock, anticipating needed supplies, and scheduling equipment service and repairs.
  • Respond to emergencies and protect patients' rights by maintaining confidentiality of personal and financial information.
  • Contribute to a positive and productive work environment by following policies and procedures and reporting needed changes.


Requirements:

  • Multi-tasking and flexibility to adapt to changing priorities.
  • Excellent telephone skills and customer service abilities.
  • Strong time management and organizational skills.
  • Attention to detail and ability to maintain accurate records.
  • Ability to work effectively in a team environment.


Excel Medical Center is an equal opportunity employer and welcomes applications from diverse candidates.



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