Pediatric Medical Support Specialist
3 weeks ago
A-Line Staffing Solutions is seeking a dedicated and compassionate Medical Assistant to join our Pediatrics team.
The ideal candidate will perform initial-response screenings, assist with patient examinations and procedures, and ensure a positive patient experience in our clinic.
This role requires strong clinical skills and effective communication abilities.
Schedule:
Monday to Friday
Typical hours: 8 AM - 5 PM, with some shifts from 7 AM - 7:30 PM (Monday and Thursday late nights).
Flexibility to accommodate a variety of shifts
Pay Range:
$18-19 per hour
Duties and Responsibilities:
- Perform initial-response screening following protocols approved by the supervising provider.
- Escort patients to examination rooms and prepare them for examinations, procedures, and treatments.
- Obtain vital signs and record them in the electronic health record (EHR).
- Collect and document patient history using critical thinking skills.
- Prepare and assist with examinations, procedures, and treatments as per established protocols.
- Administer and document medications and immunizations, ensuring compliance with the six rights of medication administration.
- Document care provided during patient visits in the EHR.
- Recognize and respond to emergencies promptly.
- Monitor and respond to patient requests via telephone, In-Basket messages, and My Chart.
- Enter medication, radiology, and lab orders for provider sign-off.
- Discharge patients with after-visit instructions as directed by the provider.
- Collect and process specimens, perform CLIA-waived tests, and conduct electrocardiography and respiratory testing as needed.
- Conduct phlebotomy (venipuncture and capillary puncture).
- Serve as a liaison between patients and medical staff regarding issues or complaints.
- Schedule, coordinate, and monitor patient appointments and outpatient procedures.
- Obtain insurance pre-authorizations and enter referrals for provider sign-off.
- Participate in departmental Quality Assessment and Improvement Programs.
- Maintain compliance with safety standards, regulatory standards, and infection control practices.
- Educate patients on office policies, health maintenance, and treatment plans.
- Identify community resources for patient needs.
- Maintain examination and treatment rooms, including inventory management.
Qualifications & Experience:
2+ years of experience as a Medical Assistant with pediatric immunization experience preferred.
Education:
Graduate from a Medical Assistant program with a 160-hour externship OR
1+ year clinical experience without an externship OR
5+ years of experience with Professional Medical Assistant Certification OR
LPN, EMT/Paramedic, or Military-trained medical personnel with 1+ year clinical experience.
Certification:
Current BLS-C (Basic Life Support) required.
Preferred Certification:
AAMA/CMA, RMA, CCMA, or NCMA certifications are a plus.
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