Hedis Pharmacy Outreach Coordinator
4 weeks ago
Regal Medical Group is seeking a highly motivated and detail-oriented Hedis Pharmacy Outreach Coordinator to join our team. As a key member of our Hedis department, you will play a critical role in supporting and enhancing our pharmacy outreach efforts.
Key Responsibilities:- Perform outbound calls to beneficiaries regarding quality measures related to medications
- Work closely with the Clinical Pharmacist, Project Manager, and other staff to identify and provide outreach to pharmacies, providers, and patients
- Prepare and maintain records and files which are neat, organized, thorough, and readily accessed
- Contact provider offices and pharmacies to ensure that new or refill prescription requests are received timely and filled
- Communicate with internal and external beneficiaries in a professional manner and follows through on commitments
- Manage a heavy workload with frequent interruptions and changing priorities in a fast-paced environment
- High School diploma
- Bilingual in Spanish required
- One year experience in a clinical setting preferred
- Familiarity with managed care, commercial, and point-of-service medical care preferred
- HEDIS experience preferred
- Proficient in Microsoft Applications: Outlook, Word, Excel, and PowerPoint
- Ability to type >40 WPM
- Strong communication and customer service skills
- Employer-paid comprehensive medical, pharmacy, and dental for employees
- Vision insurance
- Zero co-payments for employed physician office visits
- Flexible Spending Account (FSA)
- Employer-Paid Life Insurance
- Employee Assistance Program (EAP)
- Behavioral Health Services
Regal Medical Group is an equal opportunity employer and welcomes applications from diverse candidates. We offer a fast-paced, exciting, welcoming, and supportive work environment. Opportunities abound, and enterprising, capable, focused people prosper with us. We promote teamwork, nurture learning, and encourage advancement for all of our employees. We want to see you excel, because we believe that your success is our success.
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