We are seeking a highly motivated and detail-oriented Patient Care Coordinator to join our team at BJ's Wholesale Club. As a Patient Care Coordinator, you will play a critical role in delivering exceptional patient care experiences and assisting in the growth of tele-optometry exams.

• Assist in the delivery of efficient and comprehensive tele-optometry exams utilizing state-of-the-art optical and telemedicine equipment.
• Provide exceptional patient care experiences and assist in growing the number of exams delivered.
• Strive for flawless execution and hold yourself accountable.
• Act with honesty and integrity and lead with the member in mind to address all concerns and to escalate any concerns, as appropriate.
• Ensure a safe and positive environment for our members and each other.
• Embrace inclusion and diversity, by working together with collaboration and respect. Work as a team to achieve goals.
• Move with speed and agility in everything we do.
• Innovate and adapt so we can move as fast as the world around us.
• Maintain a friendly and positive attitude.

• High school diploma, college degree, and/or big box wholesale, retail, optical and/or medical experience.
• Experience delivering outstanding customer service in a retail, restaurant, optical, or medical environment.
• Strong verbal communication skills and engaging personality to communicate with a diverse patient base.
• Interested in the growth of telemedicine and in healthcare technology.
• Motivated to help patients and exceed their expectations to drive referrals.
• Be passionate about delivering outstanding patient care.
• Knowledge of optical products and business practices preferred, but not required.
• Strong interpersonal skills, organizational skills, and an attention to detail required.
• Open shift availability required for full-time positions.
• At least 18 years of age.

Most of the time is spent moving about frequently on hard surfaces. There may be a need to occasionally position oneself to examine or scan merchandise, including bending, handling, pulling, reaching, and/or stooping.

Frequently requires lifting objects up to 20 pounds. May require lifting and moving heavy and/or awkward objects more than 20 pounds with assistance.

Located in a comfortable indoor area with frequent exposure to temperature extremes and loud noises. There may be occasional exposure to cleaning agents.

In accordance with the Pay Transparency requirements, the following represents a good faith estimate of the compensation range for this position. At BJ's Wholesale Club, we carefully consider a wide range of non-discriminatory factors when determining salary. Actual salaries will vary depending on factors including but not limited to location, education, experience, and qualifications. The pay range for this position is starting from $17.50.