Claim Benefit Specialist Ops

4 weeks ago


Jacksonville, Florida, United States CVS Health Full time

Job Summary

CVS Health is seeking a skilled Claim Benefit Specialist Ops to join our team. As a key member of our operations team, you will play a critical role in ensuring the efficient and accurate processing of healthcare claims.

Key Responsibilities

Review and adjudicate complex, sensitive, and/or specialized claims in accordance with claim processing guidelines.

Analyze and approve routine claims that cannot be auto adjudicated, applying medical necessity guidelines, determining coverage, completing eligibility verification, identifying discrepancies, and applying all cost containment measures to assist in the claim adjudication process.

Route and triage complex claims to Senior Claim Benefits Specialist.

Prove claim or referral submission to determine, review, or apply appropriate guidelines, coding, member identification processes, provider selection processes, claim coding, including procedure, diagnosis, and pre-coding requirements.

Requirements

Experience in a production environment.

Medical claim processing experience preferred but not required.

Medical coding background a plus but not required.

What We Offer

CVS Health offers a comprehensive benefits package, including medical, dental, and vision benefits, as well as a 401(k) retirement savings plan and employee stock purchase plan. We also provide a fully-paid term life insurance plan, short-term and long-term disability benefits, and numerous well-being programs. Additionally, CVS Health offers education assistance, free development courses, a CVS store discount, and discount programs with participating partners.



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