Spa Hospitality Ambassador at Burr Ridge Spa
3 days ago
We are seeking a skilled Spa Receptionist to join our Kohler Waters Spa team in Burr Ridge, IL.
This part-time position involves working weekdays and weekends with shifts between 8:00am and 9:00pm.
The ideal candidate will possess strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
About the Role
- Provide exceptional service and maintain cleanliness standards at a Forbes 5-Star level
- Process transactions, complete orders, and accurately book/edit spa treatments using Property Management Systems
- Be knowledgeable of spa treatments, policies, amenities, and overall options to communicate with guests
- Process retail transactions and receive guest feedback/complaints
- Enforce spa policies to maintain a relaxing atmosphere
- Attend spa events and staff meetings to ensure satisfactory guest experiences
Requirements
- Must be 18 years old or older
- Prior customer service experience within a spa environment is preferred but not required
- Strong communication and detail-orientation skills
- Ability to perform tasks requiring use of multiple computer/guest management systems
Compensation and Benefits
$15-$17 per hour. Our benefits package includes health, vision, dental, 401(k) with company matching, and more.
About Us
Kohler Co.'s mission is to contribute to a higher level of gracious living for those who are touched by our products and services.
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