Part-Time Contact Center Representative
4 weeks ago
Schulte Hospitality Group is a leading third-party management company with deep, multi-generational experience in all facets of the hospitality industry. We are a diverse team of innovative hoteliers and restaurateurs operating more than 200 locations across 38 states and 3 countries.
Job SummaryWe are seeking a dynamic, service-oriented Part-Time Contact Center Specialist to join our team. As a Contact Center team member, you will be the first point of contact in shaping guest experiences. You will embody the essence of each hotel as you take calls, utilizing the sales training plan to upgrade selling skills and providing exceptional customer service.
Key Responsibilities- Process all reservation requests, including changes and cancellations by phone, chat messaging, fax, or other channels for all properties.
- Determine callers' needs through active listening and using probing questions to satisfy and sell to those needs.
- Maintain a complete knowledge of each property in order to effectively sell the hotel and its services.
- Maintain ongoing knowledge of various brand programs and initiatives.
- Must be able to speak to the brand and answer general brand questions.
- Must have the ability to handle guest service issues with proper resolution.
- Refer group and corporate leads to the sales department.
- Maintain and update group blocks.
- Answer all phone calls using proper selling techniques and maintaining the utmost in professionalism while personalizing each call.
- Utilize the sales training plan to upgrade selling skills.
- Recap all reservation information and ensure that all reservation policies are communicated effectively with each reservation/call.
- Communicate to hotels in a timely manner all special requests and urgent matters.
- Studies and keeps knowledgeable of all properties and their amenities.
- Minimum of High School education, post-high school education preferred.
- Minimum of 1 year in customer service role or sales experience preferred.
- Work Today, Get Paid today, with Daily Pay.
- Free Telemedicine and Virtual Mental Health care access for All Associates starting day one.
- Multiple Health Insurance and Life Insurance options.
- 401k Plan + Company Match.
- Paid Time Off.
- Holiday Pay.
- Pet Insurance.
- Employee Assistance Program.
- Schulte Savings Marketplace Discounts on event tickets, electronics, gym memberships + more.
Schulte Hospitality Group is an organization whose success is rooted in its service culture. Our mission is to exude hospitality, be respectful and authentic, prioritize the needs of our internal and external stakeholders above our own, and continuously strive to make a positive impact in all we do.
We are passionate hoteliers eager to add like-minded people to our rapidly growing team. We want you to feel engaged, empowered, and excited to grow with us. Our company provides a rewarding, fun and flexible work environment, exciting perks, an atmosphere designed to encourage and promote career growth within the company, and a robust benefit package.
-
Contact Center Representative
4 weeks ago
Louisville, Kentucky, United States Family Allergy & Asthma Full timeJob DescriptionFamily Allergy & Asthma is seeking a highly skilled Contact Center Coordinator to join our team. The ideal candidate will have excellent communication skills, be able to work in a fast-paced environment, and have a strong attention to detail.Key Responsibilities:Answer and direct phone calls in a professional and courteous mannerEnter patient...
-
Customer Service Representative
4 weeks ago
Louisville, Kentucky, United States Pull-A-Part Full timeAre you passionate about delivering exceptional customer experiences and helping people solve their automotive challenges? Do you thrive in a fast-paced, team-oriented environment where no two days are ever the same? If so, we may have the perfect opportunity for you!About the JobAt Pull-A-Part, we're on a mission to revolutionize the way people find and...
-
Sales Call Center Supervisor
1 month ago
Louisville, Kentucky, United States Windows Plus Full timeJob DescriptionWe are seeking an experienced Sales Call Center Supervisor to join our team at Windows Plus, a family-owned business and proud recipient of the Angi "Super Service Award". As a Sales Call Center Supervisor, you will be responsible for hiring, training, and managing a team of sales representatives to qualify hot leads and schedule estimate...
-
Staffing Coordinator, Access Center, Part-time
1 month ago
Louisville, Kentucky, United States UofL Health Full timeJob SummaryThe Patient Flow Coordinator for UofL Health will work with minimal supervision to schedule and deploy contingency staffing to meet patient care needs. The Coordinator will proactively identify staffing vacancies and work to resolve them. Key responsibilities include collecting data, running reports, and preparing data for management to present to...
-
Louisville, Kentucky, United States Planet Fitness Full timeJob DescriptionWe're looking for a highly motivated and customer-focused individual to join our team as a Fitness Center Night Shift Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring a positive experience at our Planet...
-
Patient Access Representative III
4 weeks ago
Louisville, Kentucky, United States UofL Health Full timeJob SummaryThe Patient Access Representative III is a key role in ensuring seamless communication between patients and physicians. As a first point of contact, this representative will create a positive impression for UofL Health while scheduling patient appointments according to clinic operating standards.Responsibilities:Exceptional Customer Service:...
-
Business Development Center Representative
1 month ago
Louisville, Kentucky, United States Honda World Full timeJob OverviewHonda World is seeking a highly motivated and customer-focused Sales BDC Representative to join our team. As a key member of our sales team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Respond to customer inquiries in a timely and professional manner.Process and verify...
-
Sales Representative
4 weeks ago
Louisville, Kentucky, United States Interstate All Battery Center of Louisville Full timeJob SummaryWe are seeking an experienced sales professional to join our team at Interstate All Battery Center of Louisville. As a Customer Solutions Specialist, you will be responsible for resolving customer inquiries, offering solutions to drive company revenue, and building lasting relationships with our clients.Key Responsibilities:Travel within your...
-
PACU Nurse Practitioner
1 month ago
Louisville, Kentucky, United States UofL Health Full timeOverviewWe are seeking a skilled and compassionate Registered Nurse to join our team at Medical Center East, PACU. As a member of our team, you will have the opportunity to work with a talented group of healthcare professionals who are dedicated to providing exceptional patient care.Location: Medical Center EastShift Options: Part Time, Nights, 6p to 6aAbout...
-
Administrative Assistant
1 month ago
Louisville, Kentucky, United States Altercare Integrated Health Services Full timeReceptionist - Part Time OpportunityAre you a detail-oriented and organized individual with excellent communication skills? We are seeking a Receptionist to join our team at Altercare Integrated Health Services in Louisville, Ohio. About the RoleAs a Receptionist, you will be the first point of contact for patients and visitors, providing a warm and...
-
Customer Service Representative
4 weeks ago
Louisville, Kentucky, United States Churchill Downs Racetrack Full timeJob SummaryChurchill Downs Racetrack is seeking a dedicated and enthusiastic Customer Service Representative to join our Guest Services team. As a key member of our team, you will be responsible for providing exceptional customer service to our guests through various forms of contact, including phone calls, emails, and face-to-face interactions.Key...
-
Customer Service Representative
4 weeks ago
Louisville, Kentucky, United States Sutherland Full timeAbout the Role:We are seeking a highly skilled Customer Service Representative to join our team at Sutherland. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, handling inbound customer inquiries, and resolving a variety of basic support issues.Key Responsibilities:• Provide customer...
-
Membership Sales Ambassador Part Time
4 weeks ago
Louisville, Kentucky, United States BJ's Wholesale Club Full timeJob SummaryAs a Membership Sales Ambassador Part Time at BJ's Wholesale Club, you will be responsible for executing acquisition, renewing, upgrading, cross-selling My BJs Perks, and providing excellent and efficient member service. You will also be responsible for merchandise returns, exchanges, pick-ups, and general customer services inquiries. Key...
-
Retail Merchandiser
4 weeks ago
Louisville, Kentucky, United States Bell Nursery Full timeJob SummaryAre you passionate about creating visually appealing displays and providing excellent customer service? Do you have a basic knowledge of plants and gardening? We are seeking a Part Time Merchandising Associate to join our team at Bell Nursery. Key ResponsibilitiesComply with company policies and procedures while driving the Bell BrandMaintain...
-
Fitness Instructor
1 month ago
Louisville, Kentucky, United States Planet Fitness - Glow Brands Full timeJob Title: Fitness Instructor - Part TimeJob Summary:We are seeking a motivated and enthusiastic Fitness Instructor to join our team at Planet Fitness - Glow Brands. As a Fitness Instructor, you will be responsible for leading group fitness classes and providing guidance to members on their fitness journey.Key Responsibilities:* Lead group fitness classes,...
-
Senior Customer Service Representative
4 weeks ago
Louisville, Kentucky, United States ShipMonk Full timeSenior Customer Service RepresentativeAt ShipMonk, we're looking for a skilled Senior Customer Service Representative to join our team. As a key member of our customer service team, you'll be responsible for providing exceptional support to our merchants, ensuring their needs are met and their expectations are exceeded.Key Responsibilities:Serve as the...
-
Anesthesia Technician, OR, Part Time, First
4 weeks ago
Louisville, Kentucky, United States UofL Health Full timeAbout the Role:The Anesthesia Technician plays a vital role in the Operating Room at UofL Health, assisting the anesthesia resident, Certified Nurse Anesthetist, and anesthesia physician in maintaining proper anesthesia supplies and equipment.Responsibilities:Assist with the turnover of roomsWork with residents, physicians, nurses, and materials management...
-
RN, Transplant Care Specialist, Part Time
4 weeks ago
Louisville, Kentucky, United States UofL Health Full timeJob Summary:We are seeking a skilled Registered Nurse to join our Transplant Intermediate Care Unit at Jewish Hospital, part of UofL Health. As a key member of our team, you will provide direct nursing care to patients pre and post-transplant, ensuring their comfort and well-being throughout their stay.Responsibilities:• Provide high-quality patient care,...
-
Customer Service Representative
4 weeks ago
Louisville, Kentucky, United States Ajilon Full timeAjilon Customer Service Representative Job DescriptionAs a Customer Service Representative at Ajilon, you will be responsible for addressing member inquiries, questions, and concerns in all areas, including products, tracking numbers, and updating customer profiles. You will also verify customer billing information and shipping addresses, and function...
-
Stock Clerk Part Time Position
4 weeks ago
Louisville, Kentucky, United States BJ's Wholesale Club Full timeAt BJ's Wholesale Club, we are seeking a highly motivated and detail-oriented Stock Clerk Part Time to join our team in the Club Support Center. As a Stock Clerk, you will play a critical role in ensuring that our members have access to a wide range of products and services.The ideal candidate will have previous experience in grocery/stock and big...