Care Manager

1 month ago


Des Moines, Iowa, United States CVS Health Full time
About the Role

CVS Health is seeking a highly skilled and compassionate Care Manager to join our team. As a Care Manager, you will play a vital role in improving the health outcomes of our members by assessing their needs, developing individualized care plans, and coordinating with healthcare providers to ensure seamless care transitions.

This is a challenging and rewarding role that requires strong communication and organizational skills, as well as the ability to work independently and as part of a collaborative team.

Key Responsibilities
  • Assess member needs and develop individualized care plans to address gaps in care and improve health outcomes
  • Coordinate with healthcare providers to ensure seamless care transitions and optimize member care
  • Communicate effectively with members, families, and healthcare providers to ensure that member needs are met
  • Participate in interdisciplinary team meetings to discuss member care plans and share best practices
  • Identify and link members with community resources and benefits to support their health and well-being
Requirements
  • 3+ years of experience in a healthcare-related field
  • 2+ years of customer service experience
  • 2+ years of experience with claims and healthcare data
  • Strong organizational and communication skills
  • Ability to work independently and as part of a team
  • Proficient in Microsoft Office and electronic health records
Preferred Qualifications
  • Master's degree in a healthcare-related field
  • CRC, CDMS, CRRN, COHN, or CCM certification
  • Medicare and Medicaid experience
  • Managed care experience
  • Experience working with geriatric special needs, behavioral health, and disabled populations
What We Offer

CVS Health offers a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) retirement savings plan, and employee stock purchase plan. We also offer opportunities for professional growth and development, as well as a collaborative and supportive work environment.

Join our team and make a difference in the lives of our members



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