Operations Assistant Manager

3 days ago


Hilo, Hawaii, United States Mattress Firm Full time
About the Role

We are seeking a highly skilled and experienced Operations Assistant Manager to join our team at Mattress Firm. As a key member of our distribution center, you will play a critical role in ensuring the efficient day-to-day operations of our warehouse.

Key Responsibilities
  • Assist in the creation and implementation of operational processes and procedures to drive continuous improvement initiatives.
  • Contribute to meeting overall financial objectives of the distribution center compared to budget.
  • Communicate with team members through regular and frequent meetings, ensuring alignment with strategic vision and organizational mission and values.
  • Ensure adherence to operational processes, policies, and procedures, and maintain a safe working environment.
  • Facilitate resolution of customer service issues and verify driver payroll for accuracy.
  • Conduct required physical cycle counts, review discrepancies, and make appropriate corrections.
Requirements
  • 2+ years of related experience, including at least 6 months of forklift experience.
  • Excellent communication and leadership skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong analytical and problem-solving skills.
What We Offer
  • Excellent career growth opportunities through on-the-job training and development programs.
  • 401(k) with employer matching.
  • Mental health and life resources.
  • Medical, dental, prescription, and vision plans.
  • Get paid on-demand.
  • Base pay or uncapped commission.
  • Employee discounts, including mattresses and sleep accessories, cell phones and electronics, travel, car and home loans.


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