Service Representative

1 week ago


SaintBauzilledePutois, Occitanie, United States Daikin Full time

We are seeking a highly skilled and motivated Service Representative - Inside Sales to join our team at Daikin. In this role, you will be responsible for delivering exceptional customer experiences through effective communication, empathy, and problem-solving skills.

The ideal candidate will possess excellent communication and interpersonal skills, both written and verbal, to effectively interact with customers via phone, email, or instant messaging platforms. You must also have the ability to multitask, work in a fast-paced environment, and maintain confidentiality when handling sensitive customer information.

Your key responsibilities will include:

  • Responding to customer inquiries in a professional and courteous manner
  • Providing accurate product information and recommendations
  • Updating caller/product information in the CRM database
  • Maintaining a high level of job knowledge on products and parts, including substitutions

Daikin offers a competitive salary of $50,000 - $65,000 per year, commensurate with experience, as well as a comprehensive benefits package and opportunities for growth and development.



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