Warranty Service Representative
7 days ago
At William Ryan Homes Arizona, Inc., we are committed to providing high-quality homes and exceptional customer service. As a leading residential homebuilder in the West Valley, we seek a skilled Warranty Service Representative to join our production team.
SalaryWe offer a competitive salary with incentives for this role, estimated at $65,000 - $80,000 per year, based on experience and qualifications.
Job DescriptionThis position is responsible for delivering excellent warranty service to our homeowners, ensuring timely and cost-effective resolution of issues. Key responsibilities include:
- Maintaining high standards of quality throughout the warranty service process, including craftsmanship, subcontractor supervision, safety, and cleanliness
- Managing warranty schedules with diligent project and time management
- Providing outstanding customer service and ensuring customer satisfaction
To succeed in this role, you will need:
- Excellent project and time-management skills
- Strong communication, interpersonal, and customer service skills
- A thorough understanding of our warranty program and all vendor warranty programs
- Familiarity with local, state, and federal building and construction codes; OSHA and EPA guidelines
- The ability to read and comprehend detailed construction blueprints, specifications, and development drawings
- Basic technology skills, including Microsoft Windows, Outlook, and residential production scheduling systems
We offer an excellent benefits package, including health, dental, vision, and 401(k) plan, to support your overall well-being and financial security.
Other RequirementsPlease note that minimal travel is required, and you must own or lease a truck and have a valid driver's license with insurance coverage. A cell phone with data package is also necessary for this role.
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Residential Warranty Service Expert
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