Warranty Service Representative

7 days ago


Chandler, Arizona, United States William Ryan Homes Arizona, Inc Full time
Company Overview

At William Ryan Homes Arizona, Inc., we are committed to providing high-quality homes and exceptional customer service. As a leading residential homebuilder in the West Valley, we seek a skilled Warranty Service Representative to join our production team.

Salary

We offer a competitive salary with incentives for this role, estimated at $65,000 - $80,000 per year, based on experience and qualifications.

Job Description

This position is responsible for delivering excellent warranty service to our homeowners, ensuring timely and cost-effective resolution of issues. Key responsibilities include:

  • Maintaining high standards of quality throughout the warranty service process, including craftsmanship, subcontractor supervision, safety, and cleanliness
  • Managing warranty schedules with diligent project and time management
  • Providing outstanding customer service and ensuring customer satisfaction
Required Skills and Qualifications

To succeed in this role, you will need:

  • Excellent project and time-management skills
  • Strong communication, interpersonal, and customer service skills
  • A thorough understanding of our warranty program and all vendor warranty programs
  • Familiarity with local, state, and federal building and construction codes; OSHA and EPA guidelines
  • The ability to read and comprehend detailed construction blueprints, specifications, and development drawings
  • Basic technology skills, including Microsoft Windows, Outlook, and residential production scheduling systems
Benefits

We offer an excellent benefits package, including health, dental, vision, and 401(k) plan, to support your overall well-being and financial security.

Other Requirements

Please note that minimal travel is required, and you must own or lease a truck and have a valid driver's license with insurance coverage. A cell phone with data package is also necessary for this role.



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