Housekeeping Night Supervisor

3 weeks ago


Cleveland, Ohio, United States Kimpton Hotel Full time

Hotel Guest Room Maintenance and Cleaning Supervisor Role

At Kimpton Hotel, we're committed to creating a culture that reflects the diversity of our guests. As a Housekeeping Night Supervisor, you'll play a key role in maintaining the cleanliness and physical condition of our hotel guest rooms, meeting rooms, hallways, and public areas.

Key Responsibilities:

  • Inspect and maintain the cleanliness and physical condition of hotel guest rooms, meeting rooms, hallways, and public areas.
  • Prepare inspection reports with the status of all guest rooms at the beginning of the shift.
  • Inspect all guest check-out rooms for cleanliness, amenities, and equipment condition.
  • Evaluate room cleaners on their job performance according to hotel standards.
  • Answer department telephones using friendly etiquette and assist guests with special requests and lost items.
  • Collect, log, and secure lost and found items.

Requirements:

  • 1 year of customer service experience or similar role.
  • Housekeeping supervisory or related job experience is preferred.
  • Flexible schedule, able to work mornings, nights, holidays, and weekends when needed.

We're an equal opportunities employer and welcome applications from diverse candidates.



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