Bilingual Client Service Professional
6 days ago
A financial services company is seeking a skilled Bilingual Japanese/English Client Service Representative to join their team in New York. This is a full-time exempt position with excellent benefits, including 401k.
Job Overview:
This role involves supporting customers with cash management products, providing guidance on internet banking services, and collaborating with internal teams to resolve issues.
Key Responsibilities:
- Provide exceptional customer service via email and phone
- Support customers with cash management products and services
- Collaborate with internal teams to resolve customer issues
- Develop strong knowledge of bank cash management products
- Build effective relationships with internal and external stakeholders
Requirements:
- Must speak, read, and write Japanese
- Customer service experience at a Japanese corporate company
- Bachelor's degree in business or finance-related field
- Strong PC skills in Word and Excel
Compensation:$90,000 - $140,000 per annum
About Our Company:
Our company is a leading recruiter of top talent for Japanese businesses in North America. With over 20 years of experience, we have established a reputation for excellence in recruitment and placement.
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