Bilingual Client Service Professional

6 days ago


New York, New York, United States Activ8 Recruitment & Solutions Full time
Bilingual Financial Services Representative

A financial services company is seeking a skilled Bilingual Japanese/English Client Service Representative to join their team in New York. This is a full-time exempt position with excellent benefits, including 401k.

Job Overview:

This role involves supporting customers with cash management products, providing guidance on internet banking services, and collaborating with internal teams to resolve issues.

Key Responsibilities:

  • Provide exceptional customer service via email and phone
  • Support customers with cash management products and services
  • Collaborate with internal teams to resolve customer issues
  • Develop strong knowledge of bank cash management products
  • Build effective relationships with internal and external stakeholders

Requirements:

  • Must speak, read, and write Japanese
  • Customer service experience at a Japanese corporate company
  • Bachelor's degree in business or finance-related field
  • Strong PC skills in Word and Excel

Compensation:$90,000 - $140,000 per annum

About Our Company:

Our company is a leading recruiter of top talent for Japanese businesses in North America. With over 20 years of experience, we have established a reputation for excellence in recruitment and placement.



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