Training Specialist
4 weeks ago
We are seeking a skilled Training Specialist to join our team at PartnerHero. As a key member of our organization, you will play a vital role in ensuring the success of our training programs.
Key Responsibilities- Design and deliver interactive and engaging training courses for our Remote Assistance Advisors (RAA) program.
- Conduct training needs assessments, develop curriculum, and manage all phases of training interventions.
- Collaborate with cross-functional teams to develop and implement training programs that align with our company's core values.
- Develop and maintain training materials, including instructional design tools and documentation.
- Provide coaching and feedback to staff and management to ensure effective training delivery.
- Proven experience in instructional design, training delivery, and program management.
- Strong understanding of adult learning principles and ability to apply them in training programs.
- Excellent communication, presentation, and technical writing skills.
- Ability to work independently and as part of a team to achieve training goals.
- Strong analytical and problem-solving skills, with the ability to think critically and creatively.
- A competitive compensation package, including medical, dental, and vision options.
- Access to free posture-based fitness workouts from home.
- Paid Sabbatical Leave.
- Training opportunities provided by PartnerHero and outside entities.
- 1-on-1 coaching with feedback sessions, mentorship, and opportunities for cross-functional development.
At PartnerHero, we value diversity, inclusion, equity, and belonging. We are committed to providing equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, Veteran status, or any other applicable legally protected characteristics.
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