Fredericksburg Billing Representative Position
7 days ago
Salary: $43,000 annually / $21.34 per hour
Job OverviewWe're seeking highly motivated individuals to join our team in the Fredericksburg, VA office as a Billing Customer Support Representative.
This role involves receiving telephone calls from policyholders regarding billing information or use of the internet.
Responsibilities- Providing general billing information and processing endorsements
- Taking payments and processing payment plan changes
Billing Customer Support Representatives will participate in an up-skilling program to complete GEICO Service Training and licensing over time.
Required Skills and Qualifications- Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction
- An effective communicator who understands the importance of listening and being empathetic
- Ability to work and grow in a fast-paced, high-volume call center environment
- Willingness to learn new skills and ability to adjust to changes quickly
- Open to feedback to support your performance and development
- Solid computer and multi-tasking skills
- Minimum of high school diploma or equivalent
- Premier Medical, Dental and Vision Insurance with no waiting period
- Paid Vacation, Sick and Parental Leave
- 401(k) Plan
- Tuition Reimbursement
- Paid Training and Licensures
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